Express Inn East - Motel in Montgomery - 5820 Monticello Dr, USA

The hotel is pretty clear and the staff who supprt me at the check-in was amazing and supportive to us. We arrived late and he was kind. Thanl you so much.||We enjoy our quiet stay at whyndham at So happy and appreciate your kidness and alsp, we were happy stay.

The place is a dump. Fake photos posted online and any positive reviews must have been posted by the manager and should be taken down. The room was very dirty when I check in and the AC didn't work. The toilet still had feces in it from previous guest. Fridge didn't work. Bed was hard and sheets didn't feel clean. Management is very rude and demanding. *Manager told me he would accept partial payments but then went back on his word and demand full payment. Kicked me out of the room when it was 95 degrees outside and would not let me pay the full price to settle back in room...then said get off the property while I was waiting for someone to give me a ride. Don't go to this motel unless you want to have a sleazy nights stay

Awful room. Bed wasn't clean there was cigarette butts in the bathroom. No hot water. Said maintenance was coming. Never came. I said double bed and he gave me a king but insisted I said one bed. Phone won't ring. They do not care

This is a horrible hotel. This hotel may once have been nice, but the owners are clearly getting what profits they can from it without repairing anything. The faucets in the bathtub have rust around them, the washcloths look like a rag I would wash my car with, and while the ad says there is internet, I had 2 minutes of low bars before it went out. There is an area where there used to be breakfast, but it is now unused. I was put in a room where the light was out over the bathroom sink, so I requested another "non-smoking" room with a working light, and was assured it was non-smoking. There was an ashtray by the bed and the smoke smell permeated my clothes by the time I left. There were long tears in the curtains, and the bedspread was nasty looking. There was a hair dryer with a cord wrapped in electrical tape, and no iron or ironing board. The straps on the luggage stand were cut, rendering it useless. There was hair in the bathtub of the first room I was assigned - it clearly had not been cleaned since the previous occupant. The bed was hard and extremely uncomfortable. Even for the price, it was terrible. Do NOT stay here - it is awful!!

This was by far the worst room I've ever stayed in! The bath tub was peeling I had to take a shower with my sandals on.... and the cold water didn't work the knob kept falling off.... The refrigerator didn't get my drink cold after 2hours... The heat did not work! Btw it was 40 degrees and I froze all night bc the only bedding was a sheet and the top cover ... The towels were disgusting... The floors were filthy... The bed was hard... There was no shampoo or conditioner. I wish I could give negative ratings because it doesn't even deserve the 1 star.

As much as I like the price, and the people at the front, I'm really getting tired if getting rushed out before checkout time. Each time I've stayed here. Now if checkout time is 11:30, why are we always getting rushed between 10 and 10:30. I can tolerate the roaches, drawings on the walls and doors and the loud music (cuz I'm not staying long) but always getting rushed is getting on my nerves

Was Harassed By Housekeeping All Morning Check Out Time Is At 11 And They Kept Knocking On My Door Saying Housekeeping I Said Something Three Times To Let Them Know I Was Still in Here And The Last Time He Just Barged In Without Knocking.

This room was disgusting. No night stands. Stained box springs...too scared to look at mattress. Smelled of bleach when we went in. Smoke detector missing and obvious burn marks on wall where it was. Light in bathroom didnt work so they put a lamp in the sink. Toilet didn't flush right. I didn't even attempt the shower. Had a mini fridge that was at least 10 years old and microwave was small, rusted and nasty. Pot smoking neighbors. Just all around sleezy