Express Factory Outlet - Outlet store in Hershey - 46 Outlet Square, USA

I love this store! But the other day I had a great experience! especially with Nohemy! she was extremely helpful with me. She helped me pick out an outfit and was just super nice and kind! She is a greater worker! 😊

I do like the new face-lift that the Outlets are going through. New paint, new trees, new stores. But I don't understand why they had to cut down the beautiful mature trees that were already there. I wish they would open another kitchen supply store there. I miss the one that left. Area is clean. Most staff is friendly. Lots of parking. Bathrooms and ATM on site somewhere. Better prices than a mall. But definitely NOT the best prices you are going to find.

Amazing location, staff, and environment!!!! Does not give Outlet vibes at all!!! So many new styles to choose from and the staff is so friendly and helpful with finding sizes and styles. I got $10 off my first purchase and $15 off my next just for adding my email to the point system!! I will definitely be back, had so much fun shopping!!! Devyn was so funny and super helpful and Lauryn helped me find exactly what I needed!!!

Great selection, great sales, and customer service interaction needs attention. Overall, it's still a good store to shop at

Visited this store this past Saturday. The staff is always friendly at this location. My partner was able to find the suit he wanted and was able to get it half off which made his day. The issue that I had during this visit was all of the dressing rooms were full of discarded clothing and was not attended to the whole time we were there. Now, the workers were very busy since the store was having a 50% of everything sale. However, I watched a couple workers just straightening clothing stacks that were already pretty straight, several times. This outlet is our go to when we need clothes.

Pretty bummed about this store. I asked for an Express gift card for Christmas I was so excited to start shopping at Express again after kids and starting a new career. I have worked retail and I have always worked in customer based jobs. This store “looks” good but I went through nearly every rack and not one row was sized properly. I was also in the store for over 40 minutes and not one of the five employees, including the store manager, present said one word to me. I was there to spend a good amount of money and sadly left with 2 pieces. When I said something to the employee, she was snarky and said, “ well, I’m sorry. We are really busy!” It was a Monday at 1pm and I was one of 2 customers in the store. Super sad and disappointed.

Honestly i don't like shopping, my husband likes to shop here. The clothes here are so expensive!!!! I can only shop here when they have a sale. But I did bought a dress which is pretty 😍. The staff was helpful! Especially the girl at check out and the one girl who's expecting she was my favorite...

Staff is very welcoming and the environment was amazing throughout! Great deals too! :)