This lady should be fired. I made a reservation for 1 night paid 70$ and came to check in. Got the receipt. Before leaving to go to my room she said no kids right? Which wasn't right because I had put 2 children on there when I checked in. She said no acception. I said well I'm not from Odessa I'm from Palestine and I just spent my last on the room. Can I get a refund? She immediately told me no. I proceeded to tell her what she was doing was wrong and I was either going in the room she assigned me or getting a refund she continued to argue with me. I said NVM I'll let the cops deal with it. I turned around to leave she yelled loud as hell give me my card back for the room, needless to say I didn't get my room or money back. Don't waste your time here. Small and ran down just like the lady at the front desk
Positive: The owner was very outgoing helpful and made us feel so welcomed Negative: No you get a well put together room for the price
When we arrived, our room had not been cleaned; we were given another room, but the deadbolt on that one's door was broken, one of the lights sparked while turned on, and the TV wouldn't turn off. Not super great. The bed was clean, though, and frankly it was a decent room for the price, or would be if the door was more secure.
I’ve stayed at thousands of hotels. Never said anything bad. This place is TERRIBLE. I hope the video of the AC post , rattles like someone is kicking the door every 15 minutes. It blows ZERO cold air. let you know it’s brutally HOT. I got bit by something I think it was an ant. TV terrible the remote won’t change the channel. Door doesn’t close. Fridge door doesn’t close. Spend the couple extra bucks, run away from here I booked 2 nights.
The owner was very rude. Yell at my daughter when she asked for towels then yelled at me when I went to find out what was going on. He even tried to kick us out after he more or less called us a lie about the towels and said that we had a complaint when we wasn't even there. Room has holes in the wall, the TV didn't work. The stay was overall very horrible.
Management and staff are great. Obviously economic hotel, but had a problem first morning. Faucet broken and clothes rack . Went to work, cane back and it was fixed right away. I travel for a living and I wish I could take this hotel with me wherever I travel.
Trash place to stay! Never coming back! Door is bent which makes it look like it's open. Hair was in my bed. When it was time for check out they kept coming and knocking after I said I was just gathering my things. Horrible place to stay! Customer service is worst of the worst
Positive: I like a few things about this hotel. I like that the property has good lighting . There is No loud noise or no people partying. It's quite and that's a very good thing. Negative: No Negative: ""
Ruff House is amazing! This is a high level school with high level coaches. Dez, and the rest of the coaching staff do an awesome job with the adults and kids. They work extremely hard to provide the proper instruction for everyone. If youâre ready