ePC IT Solutions - Computer support and services in Belmont - 1324 El Camino Real, USA

Today, I worked with epc IT Solutions technician Vance Moore and we got a lot of work completed very quickly. Vance is about one of the best computer experts that I have worked with in my life and he's about up there with the best of them. He's highly knowledgeable and asks a lot of questions and his advice was very practicable. Yes, I would definitely call this fine again and again because their professional staff are really good. I am 65 years old, having worked with PCs for over 40 years, and these guys (especially Vance Moore) are REALLY GOOD. Best of all, their infrastructure supports remote technical work and during this COVID-19 pandemic and that really helps a lot.

ePC has taken care of my small business IT needs for many years now. They are always very responsive to my needs and requests, and will work with me to figure out the best option for me. There is never any hard sell, and they're willing to think outside the box. Recently, I needed to migrate off of two old PCs onto one brand new one. Munish was able to design and order a system that was perfect for me. Brian handled the migration, and he was fantastic. He moved over 400 GB of data off two machines onto the new one, and then spent 8 hours in my home office getting every program and software set up on the new machine to run seamlessly. I was afraid of all the little issues that would pop up afterwards, but there have literally been none. He set everything up perfectly, I had no down time away from my business, and I could not be happier with the whole end product and process.

Have used ePC 3 times, with every one positive. Excellent work, fair pricing, and most importantly, honesty I can trust. Ironically I've won industry awards in customer service SW as I do some work in that sector. I know the value of trustworthy customer service. They could have told me pretty much anything as I'm not a HW expert, but the very first time when I needed to replace a burned hard drive, they tried to first find a discounted one on sites before buying a brand new one. Then they recovered 90+% of my burned hard drive, much more than I expected. They worked very hard on it, and I knew from that point that I could trust this group. Similar performance on my next 2 jobs over 2+ years. I plan to keep using them and would strongly recommend to others.

We have used ePC for many device and cloud IT needs over the past decade. The team is responsive, very knowledgeable, and willing to take on challenging issues. We highly recommend them and will continue to use ePC.

EPC serviced both my computers and removed all the Malware and Popups I had collected over the last couple of years. Did a great job. Ask for Vance.

I actually ended up not spending money there because of their honesty. The guy I met (whose name escapes me) looked at my issue, and told me up front that if I could get it done under manufacturer's warranty at Best Buy, I should just do that even if he could do it faster.

Had a hard drive overhaul Mark did an excellent job updating Open Saturday and remote teathering made very convenient.

One computer stop place, they have it all. Best IT in the Bay Area.