Enterrium - American restaurant in Schaumburg - 2 Woodfield Mall Unit A, USA

Kids definitely have a blast here . We’ve been here about a dozen times. Each time seems to be more and more of an issue. Last time there was some confusion of whether or not we can sit outside the restaurant area. There was a heated debate between bartender wait staff and manager on duty. I asked bartender what’s going in and he proceeded to tell me a what would I do scenario. I said I’m here to eat and play games with kids. After much discussion we ate out in the gaming area. Our food came out and we left our jackets in booth and played. After 20 minutes we came back and our food and drinks were taking away! Apparently there was a birthday party that took over our table which I was fine with. Our jackets were moved to a coat hook and I asked the attendant why he would do that. He said he thought we abandoned the food! I said “with our jackets right there ? He said I don’t have time for this I’ll get the manager. How extremely awful behavior from a person much less a person who has to deal with the public. The manager sat us in the restaurant and replaced the food. Also it seems like everyone we go there more and more games are not working.

The food may seem a little pricey, but it was well worth it considering we got 3 free one hour gaming cards to play games with. The cheese curds were some of the best I have ever had. Everything else we had was excellent! The food came out out and fast and the server was very nice and friendly. I can't wait to go back.

Despite having waited over a week for an acknowledgment to my initial email, I feel compelled to address the issues we encountered. We celebrated my son’s birthday here and I ordered two trays of chicken wings, each supposed to contain 30 wings. Unfortunately, it appears that only one tray was served. This was particularly noticeable as the chicken wings were consumed quickly, leaving some guests unable to enjoy them. I asked the manager if another tray of chicken wings was forthcoming, and he claimed that one tray contained 60 wings. Attached is a photo of the chicken wings served at the event, (the photo was taken before any of the guests started serving themselves) which clearly does not appear to contain the 60 wings as per our order. In addition to the chicken wings, I had ordered six pizzas. Given the issue with the chicken wings, I am now concerned whether the full pizza order was served as well.

Really enjoyed this place. Came for lunch then played some games. Had the chicken and bacon sandwich. Cooked well and tasted good. Tap beer was cold. Mostly played pinball. Some of the games needed playfield waxing, but otherwise, on the ones I played, all were working properly. I'd recommend a visit to this location for certain!

So much fun! I’ll stop here every time I come down and do some shopping. Great happy hour, extremely nice staff. A+

Was intrigued by the shiny lights and games! Went for a work party. Service was phenomenal! Our server was also the bartender! Great humor and great service! Food was awesome. Will try again, now that i know they have all those games!

The food was not to my liking but I'm not one to send food back that makes me nervous but the waiter was barely checking in anyway and took him a while to take the order. I saw this place on social media but it wasn't worth the hype it's like a smaller Dave and Busters in my opinion it's good for kids. The bowling area may be better for adults but I didn't try that do to a party/event having it booked

Food was alright, food was decent but not the best. The fried calamari and shrimp were actually pretty tasty. The server was really nice and gave good service! But other than that the table was really sticky, the menu ended up sticking to the table 🧍‍♀️