Enoch Pratt Free Library - Public library in Baltimore - 400 Cathedral St, USA

What a wonderful experience at Enoch Pratt Free Library today! I’m extremely grateful for all Library staff who helped me feel welcomed. It’s amazing how much this Library has to offer to the public. Can’t wait to return!

The children’s section is awesome. Large enough selection of books, a cool fish pond, and an art room. My favorite part, though, is the Day Room. Basically a play room with different toys but what makes it so nice is that the roof is a glass dome so it’s beautifully well lit!!

Awesome library with many community resources available. Beautiful old building and I love the architecture. Definitely recommend stopping by sometime to read a book get on the computer or finish some work

This place is amazing! Huge collection that includes not only books, but plays, music books, albums, video games you name it. Walked in a got a card in no time. Also have social services booths available as needed. Beautiful interior. Can’t wait to come back to see the rest.

We called a week in advance to make an appointment to view the special collections, left a voice mail to call us back with available times for the day we wanted to come, and heard nothing back. We’re over four hours away and carved time out specifically to see this collection, so we paid for parking and went to the room. An incredibly rude woman gaslit us about the fact that we called and tried to make an appointment a week ago saying no one was here to answer or call back today and ignored us every time we said we called a week ago — as if it was our fault for being unprepared rather than their failure to call us back after we tried multiple times to make an appt. We received no apology for the inconvenience and she wouldn’t let us stay five minutes to briefly look at the items on display in the open. My trip has been ruined with zero empathy. I understand that things happen, but to handle a situation like this by blaming people who did everything they could to secure an appointment is rude and unprofessional. It says on the site that walk-ins are welcome for this collection, so after getting ghosted when we tried multiple times to book an appointment, we didn’t think it would be a huge issue. You need to be transparent about policies and maybe show some empathy when your department didn’t do what they should have done. Busy or not, this issue is not on us and the person working in the room did absolutely nothing to try to find a solution, or at the very least, treat us with respect. After we left the room, we could audibly hear her ranting about us through the glass after speaking to us like we were children getting reprimanded for eating a cookie before dinner. It was professional and insulting all around even though we were reasonable and trying to find a solution as she was blaming us for unpreparedness that was the fault of her department. If she had just said that she was sorry for the mix-up and took ownership, then that would have been one thing. But that level of disrespect was petty and uncalled for.

all i can say is wow! today, i came here for the first time for the 2022 CityLit Festival—Reimagined II: How We Break Free: Confronting Hard Truths! Martha S. Jones moderated a delightful conversation with the the keynote speaker, Nikole Hannah-Jones (The 1619 Project: A New Origin Story & Born On the Water). thanks to CityLit and Enoch Pratt library the event was free! after the talk, i took a turn around the building to see the beautiful architecture.

Love the place! Elegant, educational, and perfect for engaging, learning, just being. I went there to hear Mae Jemison. It was my first time. What an awesome facility! Love the speaker series and will be attending again another time. More libraries should do this. Totally enjoyed this event.

What happened to Library's? They once were a quiet place you can go to. This one is a zoo. Too many "events" Way too many activities and noise Cant work on computers due to loud music and noise on the floor