Emergency Pet Care - Veterinarian in Post Falls - 3046 E Seltice Way, USA

I had to take my Jack to the hospital after he had been in a fight. We have been here many times with our animals and love it. The Dr. Is amazing as well as all the staff. We live in Washington and drive out of our way to take our pets here! My Jack is doing awesome and on the mend. Thank you

I came from out of town with my new best friend and support puppy, that unfortunately had his left eye scratched by a cat. At first I thought that they were not going to help me out, I won't get into that part. But what I will say is that these folks care, I had never had to bring a pet in before so I just asked if they could patch him up. When told no I kinda freaked out. But they set me at ease and helped me out so much I'm proud to have taken my puppy there. I have a appointment at a vet here in Ellensburg on Monday to see if he will have to lose that eye

I brought my dog here because he was clearly ill. They confirmed he had a fever, and I informed them of a disease he tested positive for. Even with that knowledge, the vet told me he's experiencing arthritis pain, and the fever is from prolonged pain. We received pain medication, and we were on our way. 5 days later, my dog can not carry his own weight or lift his head. Another ER informed us he has a serious infection. The next day we had to put him down. I believe my dog would have had a fighting chance if we received antibiotics rather than pain medication. After all, we knew he had a fever and information of a positive disease test.

They were so caring and compassionate. We had to rush there just before midnight on a Sunday night. It was time to say goodbye to my fur baby. The staff took very good care of him. I was able to stay with him the entire time. They didn't rush me at all. I am so thankful for them. They were there at the hardest part of being a pet owner.

Cruel people. Mocked my grandmother, an 80 year old woman, as her cat she had for 9 years was dying for wanting to see it one final time. To the point where both parties called the police they still even with police escort refused to let her visit her cat until after it was dead the next day. They also decided to charge 1,600 dollars for the whole insulting affair it would seem. I don't know how they look at themselves in the mirror every day but they sure don't belong around people going through a hard time. I've since heard stories from others as well that speak equally as poorly but they can leave a review themselves if the mood strikes them.

Our most recent visit was a sad visit on a Sunday evening. Unfortunately, we were there to put down our chocolate lab after 12 and a half years. The staff was wonderful and very compassionate. They made us feel welcome and were very attentive to our "puppy".

This place is mild of the road. Can they do some things? Yes. Will they do it correctly? Thats the toss up. All ER visits are expensive. Here's our case, and you can make your own assessment. We show up about 730 pm, we got in right away. My dog had a laceration on her paw which we knew would need stiches. The Vet came in and agreed and informed us she needed to be sedated and the stiches, "should take about an hour" she said. Great, they took her back and about an hour later she comes out all drunk from the sedation. We were given antibiotics and anti-inflammatory meds. Fast forward a day later, we take of the bandage per the written instructions from the Vet. They left about 1/2" gap in her paw where there should be a stich. I call the vet, they're busy but will call me asap. About 2 hours later I get the call back. I explain that there is an open gap on her foot, about 1/2" or more, and with every step she takes it opens more. What do we do? The lady at the vet clinic tells me " She probably left the gap for drainage to prevent abscess. If you want, you can come back in and we will look at it and could put a staple in it. But we might have to sedate her to put it in." I asked her "will I be charged for any of this if I come back in?" She says "Not for us to look at it, but if we have to sedate her, you will be charged for that." Since I paid $770 to have my dog properly stitched up and taken care of to begin with, personally I don't think it is fair that they charge me again to sedate my dog when they did not complete the work that they told me they would do. For that alone, I do not recommend this business. If they're all you got, its better than nothing. But do not let this be your first pick.

When I first arrived to bring in our family dog who had a ruptured cancerous cyst, I was a little skeptical after reading the website main page. We had to bring our beloved dog into tiny room and leave him there. After the doctor saw our dog they called right away and had to deliver the bad new of having to put down our dog. Once we arrived there was a room waiting for us with a hand made quilt layer out and they brought in our baby! We were told we could take as much as we needed to spend. Very thoughtful and gentle. A few days later we received a card in the mail with our babies paw print! Something they didn’t need to do but made me cry like a baby once we received it! I framed it and get to look at his paw print every day!