Embassy Suites by Hilton Minneapolis North - Hotel in Brooklyn Center - 6300 Earle Brown Dr, USA

Recently enjoyed a wonderful vacation with friends at the hotel. The ambiance was fantastic-stylish decor, comfy rooms. However, service, while good, could use a bit more attention to detail. A slight improvement in service would elevate it to a solid 5-star experience. Despite this, our stay was delightful, and I'd recommend it for its overall charm.

The room was pretty clean- the shower had some hair in it and the soap dispenser was empty. The rest of the room was very clean and the bed was comfortable. I had hoped, it being a suite, that I could save money on takeout by having a full kitchenette. That was not the case- it was a small fridge and microwave. The dining room had limited hours (5-10 pm) of mostly bar fare so I had to rely on costly food delivery. I was not pleased that the one time I ordered room service they had added the gratuity for me. As I didn’t see it I also added a generous gratuity but felt cheated as a result. The food wasn’t worth what it cost and I should only give a gratuity if I choose to. The night clerk, Clay, was very helpful and professional, and I have nothing bad to say about the staff. Would I return? No. Me and my fellow colleagues travel a lot on business and I will not recommend this place in the future for its intended purpose (as a suite). It also appears that this hotel is a favourite for weekend party goers. That’s okay if it’s your thing, but if you prefer something more low key for work travel, maybe look elsewhere. No one was overly disruptive, so this isn’t altogether a complaint, but rather an observation.

Great place to stay, close to downtown. I stayed here when I was travelling to work. The rooms were great. They were spacious and well equipped with a kitchen, living room and bedroom. The place was clean but my room was out of shampoo. I called room service and they replenished the shampoo. They also have free breakfast with a omelette station. The breakfast was great with all kinds of breakfast options. The hotel has plenty of parking and I got 2 complementary drink every evening at the bar. The bar also has great food. I had their chicken sandwich and it was tasty. Recommend this place for the pleasant stay and good complementary breakfast.

Pros: complimentary happy hour and good made to order omelets Cons: sink in wet bar area was clogged, someone's dirty room service dishes were in the hall outside our door when we checked in and they were still there when we checked out. Booked stay as part of a sister's getaway and was looking forward to relaxing in the hot tub only to find it closed. That amenity was important enough to us we would have booked elsewhere if we had known.

Solid but nothing great. Rooms were updated. I found the beds uncomfortably hard. Has mobile check in and key which is great but you can't open the back entry door? Left the hotel about 4am-ish one morning to food on the ground in the main entry way. Was never cleaned and wash smashed around in the afternoon. Garbage outside overflowing all day. Staff was just ok. Just didn't seem to care much.

Very nice room - all suites - sitting room and bedroom and 2 tv's, small sink and counter space and table. The breakfast is super especially the omelet bar with cooked to order right in front of you. There was a good assortment of everything like crisp bacon, French toast and pineapple and melon. The girl working Friday and Saturday morning was very friendly as well as the breakfast staff cleaning up after you. All in all a great stay. Too bad the Canadian dollar is so low. Makes for an expensive stay.

This hotel does not even deserve a 1 star. The room was absolutely disgusting. Not clean, humid, thermostat didn’t properly work. Had no air flow . Bathroom made my toes curl just trying to stand in shower. Mold all over in shower and slime and grime all over the edges and corners. No shampoo in their prefilled bottles in bathroom. The flapper on toliet is broke. So listening to the toliet drain and refill all night was an absolute joy. The room was extremely over priced for what it was. Passed the pool. Green water and algea growing at bottom of pool does not look inviting.Checked out 3 days earlier. Thank God!!!! If i could give this hotel one piece of advice….. PRESENTATION! PRESENTATION! PRESENTATION!

This hotel has aged considerably in the past few years. The carpets were dirty, and there was a faint odor to our room. There were some electrical outlets that were not working and the air conditioner did not maintain the temperature set on the thermostat. At breakfast at about 8:00 AM with less the average number of diners there was a significant shortage of food, including scrambled eggs, bacon, sausage, potatoes, French, toast, and coffee. At one point, all of the serving trays were empty for almost 10 minutes. However, the made to order portion of the meal went smoothly with the chef, preparing eggs and omelettes with minimal wait. The evening reception was poor. This has been fairly typical for the last couple of years and, in my opinion, has taken a nose dive in quality as compared to prior years.