El Nopal dixie hwy-valley station - Restaurant in Louisville - 10626 Dixie Hwy, USA

Server was freindly and attentive. I absolutely hate giving bad reviews, but I must give honest reviews. By giving a honest and concise review, managers of establishments can make proper corrections and improve. Of course you can't please everyone all the time, so I suggest everyone try it for yourself, instead of relying on my review or anyone else's. I know how reviews can really hurt a business so I am always completely honest here. We went here as a family celebration and only one person in our party of four enjoyed the food. I had three beef tacos. The others had combinations consisting of beef enchiladas, chicken burritos, tamales, and cheese quesadillas. The queso and chips were good. But the meat in the tacos was very bland and lacked any flavor. It wasn't dry but cooked perfectly just could not taste any type of seasoning only a slight taste of beef. Pretty much the same for my guests chicken burritos. The restroom was very clean and tidy.

The food was just OK. I've had better. And I think they have a lot of room for improvement. I think the service could have been a little better. Especially by being slow at the time. And they weren't that many customers there. And far as the was concerned, I was comfortable. The place was clean.

Stay away from this place if you value your health! Instead of starting out with warm, fresh, crispy chips, what you get is tough, crunchy chips. The salsa had no obvious vegetables, no sign of any fresh component at all. The same taco salad served for $8 at lunch is $11 a couple hours later. But for the occasional $0.03 worth of finely shredded lettuce and a paper-thin slice of tomato, the contents of this flour shell tortilla seem more like something that could be squeezed out of a tube. There was almost no texture and negligible flavor. No real aftertaste, either; sadly, it was more of an after-feel. Gross! Everything I saw there had the distinct look of something that was just poured out of a can or jar, or possibly lived in the freezer moments before being heated and brought to the table. Our server had a very flat affect and seemed more concerned with her voluminous eyelashes than her customers. I will not make the mistake of going here again!

I love it here!! Great experience and service. Amazing food, it was busy but still received my food quickly and cooked wonderfully. The desert was even more awesome! I highly recommend coming here when you're in the mood for your taste buds to have the best flavor!!! Enjoyed myself very much!

I ordered the spinach queso w/ chips, a veggie Quesadilla and a side of Mexican rice. I could barely put my fork down, and the spinach to queso ratio was perfect! To top it off, I ordered a L.I.T.( Long island iced Tea) to go and for $9(+ tax) they bring it to me in a 32oz cup. 🙌🏽🤩 I phoned in my order for pickup and everything was fresh and ready when I arrived. The restaurant smelled great, it was clean and the staff was friendly. I'll definitely be back again soon.

It was pretty good lunch. It was worth the money. It wasn't cheap but definitely not expensive. Waiter was good. Got my margarita very quickly.

Restaurant was almost empty of diners and even though there were actually more employees sitting around on their phones than there were customers, it still took 10 to 15 minutes before anyone acknowledged us. When the waitress finally came to our table, she had a bad attitude, becoming frustrated with our elderly parents when they got a little confused with their order. The food came out rather quickly but was not good. I had the Chori pollo, the Chicken was dry and the cheese was stiff and inedible. The others in our party had similar complaints. My wife being an extremely nice person tipped 20% but just out of habit. should have just walked out and went to the El Nopal in Shively where we've never had any problems whatsoever. Won't ever return to this location.

On this evening after dinner, my party (two others) and I decided to get dessert on the way home. There was something unusual on this day happening within the restraunt. We attempted to go in and order at the counter...however; we had the door closed in our faces and locked by the (I assume he was the manager) fellow working "the front of house". We were told to go through the drive through to get our items. It was clear the place had only two people working...and that's just not enough for a Saturday evening in this city. The whole process (ordering, paying and waiting for food to be delivered..we were told to park and wait) took approximately 45 minutes. This was extremely frustrating and we had discussed just leaving without our items. I believe the workers inside were overwhelmed as the "line" to the drive through was backed up out of the parking lot. I am not sure how to solve this short of bringing in more workers. I am a fan of DQ...and would like to continue to visit this neighborhood store.