Einstein Bros. Bagels - Bagel shop in Miami Lakes - 7970 NW 154th St, USA

This is the worst place to order bagels from! I called ahead, no one picked up the phone. I went to the store and they took forever to complete my order (I had to cancel it right there). Then I ordered online a dozen bagels (12) doordash delivered it and received 7 (seven bagels) no cream cheese!!! What the heck is going on with the service?? Seems like we customers are not respected and/or appreciated!!!! Update: calling the store no picks up!

My parents have been coming here for years to pick up their bagels, But I’ve been guilty of visiting the SB in the shopping plaza.. Today i wanted to see their breakfast options and was I surprised to see so many options, and the service was fast and friendly. I looked at their reviews and felt they earned this 5 Star review.

Food is always good and service and environment are also. Today, an associate named Tiana made our visit extra special. She flashed us her dazzling smile from across the room and when she saw my daughter appeared a little nervous about stepping away from me, she struck up a conversation and put her right at ease. Einstein has always been my favorite bagel spot, and today made it more so.

Einstein Bros. Has many locations throughout Miami, this one has plenty of parking and seating area including outside. Their staff was friendly and helpful, the location clean and service was relatively quick. We order bagels for a company meeting today and some for us to eat there despite the fact that our order had a couple of dozen bagels and a dozen of brownies (extremely delicious) by the way they didn’t offer plates, forks or napkins until we asked for them. Try the Asiago or Jalapeño & Cheddar Cheese bagels with Low Fat or Regular Cream and Cheese you will like them. @Isaacpaiz

Ever since Einstein’s parent company JAB Holdings filed for IPO the quality of the coffee has gone down. I feel like they water down the coffee to lower costs so that they can maximize profits and sell the stock at the highest price possible.

2nd time at this location. The 1 star rating is not due to service. In fact the staff was very courteous and very pleased with the service. The big issue that needs attention is the poorly maintained AC system. In a time when the air we breathe and our respiratory systems are constantly attacked with the viruses, it is of the highest priority of the spaces we enter be clean. This filth is not from just a few weeks. This is clearly going back months and it’s disappointing to know that a health inspector has not made a point to address this issue. I noticed while I waited for my order and looked up and saw the condition of the ceiling paneling. It is totally unacceptable especially in a place where there is bread. This requires a replacement of all paneling and air vents. This can’t be cleaned and should be replaced. I hope the right person in management takes the initiative to do the proper cleanup with no food inside. Definitely I won’t be returning under these conditions. I have my share of respiratory issues and can’t put my life at risk.

12:45pm 12/9/23 Employee Andrew was counting inventory while chewing on a plastic coffee stick and playing with it with his hands while it was in his mouth. Then without gloves grabbed two plain bagels and put them on the cutting board at the prep station. We left without ordering. Disgusting

Literally have me sick all day. Thought I tasted slight meat taste on my sandwich but wasn’t completely sure so I kept eating. Please be more careful when cooking because vegetarians do exist and the meat can make us very sick if you’re having cross contamination going on during the cooking process. Things without meat should not be cooked on the same grills as meat unless there is a cleaning process to scrape any meat and meat juices away before cooking the next bagel. Really unsanitary.