Economy Suites - Motel in Winter Haven - 1901 Cypress Gardens Blvd, USA

I'm staying here right now and they cat fished us bad first the picture of the property is no where near what it looks like the whole property is outdated and run down looking cracks all in the walls in side and out the electrical outlets are all broken. They claim to have wifi but when you got to sign on the wifi it's says their services have been suspended for non payment and when you ask the lady at the front desk she tells me oh it does that but yet it don't work. Their pool is not up and going the room was clean and we have not seen any bugs yet

Roaches everywhere, crawling all over the bed. Front desk lady walked into my room while I was changing after I yelled loudly “just a second”. TV cable box didn’t work. Shower head was placed very low, so unless you’re 4 feet tall you have to bend over to shower. Check-out is at 10 AM. Yet they want to charge nearly $80/night. I tried to extend my room 1 extra day, they took my payment, then 20 mins later said they were overbooked and I had to leave within 15 minutes. After 10 minutes they’re banging on the door, so I had to finish packing with housekeeping in the room. All this at 10:30 AM.

I checked in extremely late at night after traveling all day. They were extremely nice, caring, and compassionate. Yes, the room is older but clean and peaceful. Served its purpose and for a good price. Would stay again any time.

They have a nice clean pool and the rooms are decent for a motel. The price is pretty good as well for that area

I was horrified when I read the reviews, I just knew I was going to a run down roach motel, with bad customer service. This was the only price in my budget at the time, and I was tired. From the time I got there on 12/7/22 to the time I left I had a great experience. The young gentlemen at the front counter was so sweet and patient with me as I stumbled to find my I.D and card. Housekeeping was amazing! The room was spectacular it was old but very clean. I had a problem with my tv that the maintenance guy fixed immediately. I slept so good and the next day when I went to check out I met the manager. She was very friendly I had to tell her what a great staff she had and how this place has came a long way. Keep up the good work! I'll be back!

At first, It was kind of bad but as I laid down, I realized we have a roof in our head. Well, I guess a 3 or 4.

This is the worst place ever!!!! Bugs bugs bugs!!!!! Rooms are not clean and air conditioning does not work. Sinks falling off the walls, holes in the walls, loud people, things stolen out of vehicles, pool is never cleaned and has glass and bottle caps in the bottom of it... becareful not to cut your feet. Always charged way more than what you booked for on line. Room flooded from toilet and we were made to clean it and the owner didn't care that we lost a lot of items because of ankle deep water. Never ever did we get an apology, refund or offered to change rooms... Horrible horrible people and place!!!!

I was very tired and very hungry for my 3 day drive I quickly fell asleep before I even had a shower a couple hours later I wake up and know something's wrong I run into the back let me sit on the edge of the tub I would like to look at my ankles and all my eyes I see these little dark signs there's a tiny I put it on the stink because it's white and I'm hitting the right button look kind of like a tiny Mat it was Green They were eating my ankles I had no Lethe lady who sign me in and didn't even bother to offer But they really doesn't hurt this bad idea They decide to respond to money I will Amanda I am AI like a guy Tell you that all of them I Go on a positive note How do you shame if my customer came up to me and showed me by Mike mark all over his ankles I told her that there were green buttons On The Thing On The Thing I gave them another chance just in case it was just that long time and stayed there again And that was a much different experience in fact it was really good so let's all assume that that was just a long time thing and that there was no fault. So I'm changing the rating to a 4