800 Camino Del Rio, Durango, CO 81301, United States
Geo Location
Lat long (37.2732796,-107.8840601)
Durango Downtown Inn - Featured Reviews (473)
Very disappointed considering the money you pay for these rooms. They need updating and maintenance badly. Rooms smell very old and musty. Hair dryer sparked and smoked when I tried to use. Plugs were are all old and loose wouldn't hold chargers in the socket. Gross stains on the carpet, no exhaust fan in the bathroom, the light switch for the bathroom had to be held and wiggled to stay on. The AC made a awful mildew smell in the room. We stayed 5 days and had cleaners come in mid week, they didn't changed out sheets and upon getting into bed didn't even make it just threw comforter up. Didn't replenish TP, Coffee, ice bucket liner or soap. When I found one to ask, she was eating her lunch in one of the rooms she was cleaning. This hotel has a great location and nice amenities, it's a shame it could be so nice. The pool could be really nice too, but they have all of the sliders in the room blocked so you can't open them, and the knob for the jets on the spa was broken off. Also, don't be fooled into paying river front view for 70 dollars more, you'll have cars and trees blocking your view. It's not really a river view. Front desk receptionist was very nice.
Our entire stay was great. Prices were reasonable, and every interaction with staff was exceptional. Our room was clean and comfortable, and the location is perfect. We're local and have stayed here a few times over the years, usually because we just want a night in town, but this time was due to a broken water pump from the last freeze. After explaining the situation (when we called to make a reservation), the manager made every effort to make sure we were taken care of for a couple of days. This was probably our best experience with this hotel, and we'll definitely stay here again-
Location - easy two block walk to middle of historic downtown. Staff - very accommodating and pleasant. Room - clean nice beds, prefer the courtyard view, river view is across motel parking lot. Other - laundry on site, pool good for little kids, nice courtyard with tables and benches. Would stay again.
Don’t stay here if you are a germaphobe or you like cleanliness. No problems with noise; no problems with homeless people; no issues with parking. HOWEVER!!!! The room is in bad need of renovation such as painting, and updating. Bed is good but all I could think about, is the filth in the carpet I|in bed with me. Loved the location; we were in the first room right across from the river and was pleasant. But @ Downtown Inn??? Please please please renovate, paint, take carpet out of pet friendly rooms so that people won’t mind paying you for your ideal location!!!!
Place was decent. Hot tub was great. Pool was way too cold!!! For an indoor pool I felt it should have been heated. Andrew, I believe his name was, was the best at the front counter! Very personable, knew his way around town and gave us great advice. Also got us more coffee for our room. 😘
The room is basic. It's old, no fridge, no microwave, feels damp, tub didn't drain well. That being said, the room was clean and the AC worked. It's super dog friendly as I saw several grassy areas for dogs to go potty and socialize. It's connected to an Applebee's. There a great walking path behind the hotel with views of the river and more grassy areas. Best part of the hotel is its location. Just a few minutes' walk to downtown restaurants, shops, the sky steps, and the Durango train. It was really awesome being so close to downtown and leaving the car in its parking spot the whole weekend.
First thing I have to say is that the staff is very friendly and helpful. The room was clean and comfortable. Hotel is across the street from downtown and very easy to walk to every site in the downtown area, enjoyed the pool and hot tub after a long day of walking. Yes I would book a stay here again.
First the Durango Downtown Inn is closed forver, sold and has been turned into apartments. The date I put for staying there is incorrect, but you had to put a date. I believe the place closed at the end of September 2021. Some folks staying there actually got kicked out of their rooms at the end of the month.||||I still look for pics of the place to see what happened to it in it's conversion to apartments.||||My family stayed here several times when shutteling our son to summer camp in Durango, so I have some fond memories of the place and Durango.||But what I really wanted to say is I ended up looking over a number of old reviews of this place and they all say basically the same thing, great location, poor service, broken stuff, smelly rooms, bad carpeting, needs a fix up, and overpriced for what it was. I felt the same over time and finially stopped staying at the Inn.||||I had the feeling when staying here there was a real lack of caring for the place by the staff and mostly the owner. I suspect he/she bought it, fixed it up a bit 30 years ago and then never put another dime into it knowing someday they would just sell it for the real estate value. And the lesson here is this was a hotel in harvest mode, milk it for what it is, invest nothing, and sell it. If you read reviews as I summarized about this place above, those are signs the long term prospects of a place may be limited.