Dunkin', 81 Knollwood Rd, White Plains, NY 10607, United States
Geo Location
Lat long (41.0376138,-73.8076375)
Dunkin' - Featured Reviews (328)
Every morning prior to renovations this place seemed better and more efficient waiting on customers, now that renovations have finished it’s always a hassle, the ladies at the window just talk and play around with each other and take the wrong orders so you have to wait until they make it the proper way. There’s one every single morning at the window that shouts and conversates in her in her language to some other hefty broad, the one at the window has orange spots and has a terrible attitude no customer service or courtesy. What a nightmare to stop here in the morning just wake up early as I started doing make your own coffee and buy your pastry or donuts from the grocery store for the week it’s cheaper and you can actually get to where your going on time .
They just renovated this location however the people who work there are rude, unfriendly and never seem to know what is going on and quite frankly they don’t seem interested in helping the customers that come in. I have gone in there twice in one wk and will NEVER go back! The employees need customer service training to match the new renovated store. They have lost my business and I suggest you re-evaluate the customer training!
I come here in the morning to get coffee on my way to work and I love this spot because they have a drive thru! They also have fast efficient staff which is helpful during morning rush hour. And they actually have a nice sitting ares as well if you want to sit and get some work done or meet up with friends. It’s very clean and they have two clean bathrooms.
Amazing Dunkin in the Westchester area my go to place for quick breakfast food on the run
The women who work there are amazing! Always lovely, pleasant and helpful. They always get my order perfect and even help my daughter when she wants to run in and get the pick up order!
Staff was nice, coffee was okay and food was good. Place is a little dirty though.
If zero was an option that would've been my choice for the poor service I received. I stood waiting for a few minutes until the children (employees) working were done conversing. Eventually a nice woman working the Baskin Robbins side came and assisted.
If you are minority please be aware they treat you like you are not exist in this country
AWESOME! The workers are awesome! Tanya, blanca and everyone else are outstanding. every time i am in a rush and go to another dunkins i regret it. this one is clean, neat, and tightly run like clock work. Look at the attention to detail with ho
