Dunkin' - Coffee shop in Jamaica - 9405 Rockaway Blvd, USA

The drive thru needs to be repaired, this is a high volume dunkin they need to spend the money and fix it up. Everything else is great.

I ordered a medium hot chocolate from them. It was not filled like most dunkin would have them. I didn’t even touch it because I’m disappointed. I paid for this and it was not made properly.

I went here to purchase a few dozen doughnuts and saw that they had 2 bacon, eggs and cheese on a croissant for $5. So I bought two for lunch. When I opened it at lunch time, the bacon was RAW. Like it was never cooked. I took it off and thought maybe they were in a hurry when getting my order together. So I went again 2 days later and ordered the same thing. BIG MISTAKE. The bacon was raw once again. It's so raw like it never touched a fryer. I have attached pictures of the disgusting bacon in my sandwich. No wonder it took 5 quick minutes for my order to be ready. Never again. Both of my sandwiches bacon looked like this.

Open early, busy but with quick service

Coffee and omelette bites was good the ladies that work here in the morning are nice also

First off let’s start how dirty this place is and the service is always slow! Next the “managers” attitude. Friday morning I walked in there to return a Dunkin cup I bought… I kindly explained to the cashier that I no longer wanted it because I found the one I wanted elsewhere. I had the receipt and the cup was in brand new condition with tags. She immediately called the “manager”, she came over and started making a fuss when I told her the same story. She had the nerve to tell me, “then why you buy it?!!” With an attitude, I was in complete disbelief… she went on telling me that the cup I’m I told her I was looking for they didn’t make! 😅 Please train your managers to respect your customers and speak to them accordingly not like they are your mothers!

The best Dunkin' Donuts location is this one. One Muslim woman in particular, who is short and fantastic. She always does things correctly. She consistently makes our coffee or lattes to our specific preferences—whether it's mine, my husband's, my sister's, etc. Some of the other workers don't listen to directions or follow them.

This place is horrible I don’t like how they prepare food. I found plastic in my food.