Dunkin' - Coffee shop in Douglasville - 9476 GA-5, USA

My daughter favorite combo.. My drink was good, BUT if I ask for liquid sugar, tell me you don't have it. If you see people standing at the register, why do I have to say excuse me to get ur attention when u just standing there look at the other workers. Again, my order was on point, buttttt it's a Sunday morning, and u acting like u can't see me, really. Good help is hard to find.

Old donuts at 11:30 on a Tuesday. I went the drive-through for a coffee and decided for my cheat day I'll include 2 donuts. Boy, should I have ignored the itch. When I first got the bag, I did a quick glance while at the window to make sure I got the right donuts and noticed the person in the window look worried. I got the right donuts, so I said thank you and drove off. When I took the donut out of the bag to eat it, it looked strange, icing looked thin, and the donut was dry. I gave it the benefit of my doubts and tried it anyway. One bite and that was it. Luckily I had a coffee to wash it down. Check your food before you leave. If it doesn't look right, it doesn't taste right.

I couldn’t tell you about receiving good service from here if my life depended on it. I have several experiences w it this location bc it’s on the way to my job for the past 3 years. It never handles crowds well at all, even when it’s slow. They’re just kids in there most of the time, who are acting like kids. They are there to joke and flirt w one another and perform the job second. They get your order wrong all the time. If it’s been this bad this long it shows the management isn’t any good either.

Its the smoothest coffee flavor for me. If you need more, add a shot to kick start your day. The new wrap they have is a cheese lover's dream. The chicken one with the pepper's my fav. Try it, you're gonna love it.

This is probably the worst Dunkin’ I’ve ever been to. The store is FILLED WITH KIDS who clearly hate their jobs, and the “manager” must not like working there either. They stick together…as a team should, but when they’re wrong, they are wrong and strong, and will Proudly stand on it. Service industry can be rough… especially at a coffee spot (I worked for a leading competitor so I get it) but I have never had a good experience at this location and it very disheartening. I bet they feel they are under paid, but the service is under standards??? Entire staff needs more training.

Loyalty to Dunkin and convenience brings me to this particular location. Service is always slow and my lattes aren't always made correctly. It's not horrible but they need better management.

This is the second time recently I ordered a croissant sandwich. The croissant was smashed so flat you couldn’t even tell it was a croissant. I used to get these all the time. Croissants are supposed to be light and fluffy. I love croissants but am very disappointed in them now at Dunkin Donuts.

One of our favorite spots to stop at. We love Dunkin donuts unfortunately this Location stays congested because a traffic, But doesn't stop Us from coming here. Overall we've always had pretty good service.