DQ Grill & Chill Restaurant - Fast food restaurant in Medford - 2846 NY-112, USA

The food is good and the service is always great. No matter what time of day I've been here everyone is friendly and helpful. I've been to other locations and Medford is my favorite!!

If I could give zero stars I would I can say I’m more upset than angry with the way me and my disabled clients were treated. The staff and owner were so rude to us until they saw the different abilities the fact that they thought It was ok to treat us with no respect until they saw the different abilities has me livid we felt discriminated against and disrespected we were just trying to have a nice lunch you tried to make up for it but the damage was done I hope this a lesson to the owner patty and the staff have kinder eyes next time and don’t judge everything you see at first glance. Do better next time

It is about a 20-minute drive from my home to this DQ, but I'm so glad I made the trip. When ordering at the drive-thru around 9PM, the staff member at the window was so friendly and patient and told me it was ok to take extra time to decide what to order (there was no one on line behind me at the time, but they still didn't make me feel rushed). They took my name for the order, and every staff member I interacted with from the order speaker to the window communicated with me by name. They did the signature "flip" to show me that the Blizzard doesn't come out of the cup when turned upside-down (which was amusing) and then not only asked if I wanted lids, but also marked the bottom of each Blizzard with an identifier of what flavor it was so that they could be quickly and easily dispersed to my family members when I got home. Not only were they nice, but the service was super quick! This was one of the best customer service experiences I've ever had in the food/dining industry. The staff here is top-notch. I'll certainly recommend this DQ and will definitely be going back.

Very delicious food with so many choice of treats! I was like wow when I saw the menu which is heaven to me as a sweet tooth! I’m so gonna come here again and try out all the treats!!

The service was quick and very friendly. Asked for a recommendation and was offered the bacon ranch burger. The burger was decent but the meat could be better.

I ordered takeout of the wild alaskan fish sandwich, and I was happy with it. The fish fillet was bigger than the bun, so the portion size was good and large. If you scan the app when you make a purchase, you get points you can redeem for free items such as fries, chicken strips, Blizzard treat, etc. There are also limited deals that show coupon codes for something off the order, but these are limited compared to deals on other similar fast food apps. However, the point rewards system is awesome.

Love their food and their service. Prices are unbeatable for what you get on lunch specials. First time through drive through today and it was very quick. Fries weren't the greatest today but it's okay burger is sooo good and so is the sundae

I only use the drive thru but they're always quick and friendly. Orders are always correct. The only problem I've encountered is that more than once the person taking my money has no clue how to give the correct change. They've actually asked me what I'm supposed to get back. Other than that my experiences have been very positive.