Downtowner Motel - Motel in Spokane - 165 S Washington St, USA

My little family has fallen on hard times and this is the 3rd motel we have stayed at and are currently staying at. I wish I would have come here from the very beginning! The staff from the other motels could take a lesson or two from the staff here! They were super welcoming our first day. I was in the parking lot with my dog and it was super hot out and we had walked a long ways to get here and one of managers said I could use the hose to get my dog some water while I was waiting to check-in. They have great rules in place to keep you safe. Super accommodating. They are even super sweet to my dog who can be a little butthead sometimes. I can't thank them enough for being so awesome and making us feel welcomed. They also keep things quiet around here at night which is a plus! I hope to get into housing soon but I definitely want to try and stay here in the meantime. The room is super small but for the price it's fair and the staff are really what make this place great.

We were here from December 2023 to May 2024 The Good: Affordable weekly rates (compared to the other motels in town), no bedbugs, no mice, location makes it easy to get around, especially if you don't have a car, 3/4 size fridge, no issues with having your mail or packages sent there, management attentive to maintenance issues, excellent hot water (never ran out even when I took an extra long shower to alleviate back pain), ample parking, 2 dogs and 2 cats allowed w no extra deposit and decent WiFi. When we arrived the assistant managers were awful...drug addicts that stole from rooms but within 2 weeks of our stay they were fired and the new assistants are AWESOME. John and Kourtney are good people and they are really one of the best parts of staying there! The bad: Some cockroach issues (they will deal with it immediately or you can use diatomaceous earth to get rid of them yourself) usually due to a guest who was dirty, 12 week limit unless you are lucky enough to get into one of the monthly rooms, no ground floor units & no elevator so you have to do stairs, lots of downtown street people who come to collect butts from everyone's ashtray and go through the garbage, only 4 2 bedroom units (we were super lucky to get one), management comes in whenever they want with zero notice to do inspections (the motel is for sale so they are sprucing it up) and kick people out for having too much stuff, having dirty rooms (isn't that what housekeeping is for??) or smelling smoke (also drug traffic and smoking fentanyl will get you booted ASAP so don't try it here) and lots of arbitrary rules like no command hooks, no bikes, and no cooking devices except the provided microwave. The details: *Must have ID *Cannot exceed occupancy limits (no having 4 people in a 1 bedroom) *No guests after 9 (or 10 I can't remember) & they have lots of cameras so they know if you have guests *Cash only *For a two bedroom w 3 people we paid $376/wk and had a$100 deposit. After 5 weeks you don't pay tax so it went down to $350/wk and we paid daily a couple times that was $75 or $69 after 5 weeks. Less than most places in town. *420 friendly if you keep it outside the room *No smoking rooms but every room has an ashtray on the "porch" *No guest laundry *Any damage (like staining a towel) results in a charge coming out of deposit immediately and you must bring the deposit current to stay there. *Management is great. I had a personal thing with the head manager but he is kind and will do anything to accommodate you if he is able. Assistant manager are the best! Honestly it's one of the best economy options (a far cry from what it was 10 years ago) and we wouldn't have left but we exceeded the 12 week limit but 2 months. I met some lifelong friends there as well. I've read the negative reviews that are recent and they are all from people who were kicked out for illegal activity or having a dog bite someone. Don't believe those reviews. It's retaliatory nonsense.

I hate even admitting that I stayed here and you know what ? I thought it was a dive but some had said that they've cleared it up. My boyfriend paid for a week and let me tell you about bugs !! BED BUGS! On the 3rd day I started itching BADLY! I had welts that were huge ! I was absolutely miserable and my boyfriend reported this to management. They were nice about it and brought me bags and explained the process. The next day I was kicked out ! They said that i had brought those bugs with me so I had to leave. Do you know why ? Because that way they could keep the $100 CASH DEPOSIT. THEY ARE THE SCUM AND THEY ALLOWED PEOPLE TO SMOKE THEIR DRUGS RIGHT OUTSIDE THEIR ROOMS. ITS DISGUSTING. And that bed after he sprayed? There were thousands of those bugs there's no way that I brought them and they multiplied like that in 3 days.

Dirty, smelly, pricey, w loud drugged out occupants n rude, flippant, arrogant workers who, it seemed, couldnt be bothered to even get an extra blanket. It was super cold nthe door didnt shut right. Felt unsafe. Good location tho. Right downtown. Convenient to walk just about anywhere

The new cleaners are awesome and the manger is awesome! They are friendly and extremely helpful. They all make sure your stay is clean and friendly!!! Definitely would recommend the Downtowner if you need a temporary stay for housing or just needing a room for a night I met some pretty awesome people that became like family to me here!!!

I don't know how the Downtowner was. I never stayed there. Why I was there to get my car back that I let 2 men borrow, but they went joy riding instead of being it back to me!!!

DO NOT STAY HERE OR THEIR OTHER PROPERTY MAPLE TREE R.V.PARK/MOTEL!!! THEY HAVE BEDBUGS, TWEEKERS,DOPE FEIGNS . I LEFT AFTER COMPLAINING ABOUT THE BUGS,TGE MANAGER ARRON SAID I BROUGHT THEM WITH ME AND REFUSED TO GIVE ME BACK MY $100.00 DEPOSIT STATING I CAUSED THE PESTS. TOO MUCH DRUGS,TOO MUCH BUGS AND NOT ENOUGH MANAGEMENT

If you need a safe place to stay and have the money look no further. Staff treats this place as their own and has your back unless your back isn't worth having.