DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills - Hotel in Sunrise - 13400 W Sunrise Blvd, USA

My stay at this hotel for the first time for the period August 23 to Sept. 02, 2024 was indeed a great blessing. All staff members including Ione, Jessica, Rosa and indeed the others showed wonderful and dedicated service to me in different areas of activity. The stay here afforded me the opportunity to shop at the nearby Sawgrass Mills Mall without much challenges. In addition, the hotel afforded me the choice of arranging suitable transportation to other places of enjoyment and shopping. During my stay, I felt very secure indeed. Looking forward to my next stay in this hotel which I highly recommend to others. Philip, Barbados

Booked this room bc my husband had a meeting close by. The beds were amazing. Got a king and the room was huge. The hotel was very quiet and the jet powered shower head was wonderful. It had a larger than normal fridge in the room which was very much needed. Customer service was wonderful and the warm cookies in the evening was a definite plus. It is walking distance from the Sawgrass Mills mall which was wonderful for me. If I HAD to find a negative the pay for breakfast was not ideal for me. I like to have a little something in the morning and didn't want to pay the prices of a regular restaurant. I would definitely stay here again if I am in the area.

My husband and I had a great stay at this hotel. The room was clean with a super comfortable bed. Hotel was located within walking distance to Sawgrass Mall. Special mention and thanks to Diane Barquero for making our stay an amazing one. She was very helpful and super friendly. Her assistance was greatly appreciated. Will surely recommend this hotel to friends and family.

What a great experience. We chose this hotel because we were there for a hockey game and we were able to walk from here. The bed was very comfortable, and the breakfast buffet was very good and accommodated a gluten free diet. All the staff were friendly, but Noelle (night shift on the desk) is the best! She went above and beyond and helped us with a smile on her face! I would go so far as to say that we would base staying here again just on talking to her again.

Only here one night so I had very limited interaction with the staff, but the front desk was friendly and helpful. The rooms were ok but a little dated. They did have newer charging stations on the nightstands so there is plenty of power and plugs for all the devices. Breakfast was sufficient, but the only real option is the full buffet for $22. Even with a full breakfast Diamond credit of $15 you are already in the negative. This is a Hilton issue, not this hotel.

The hotel was barely passable. We had to beg the staff to drop clean towels and coffee pods for the Keurig machine every morning. Despite requesting multiple times, they only cleaned our bathroom on the first night of our 4 day stay. The facilities are basic: there’s a restaurant and bar, pool, jacuzzi and workable fitness room. We were mostly shopping in Sawgrass Mills Mall for most of the day, so we barely spent time in the hotel. That was probably for the best. The staff, except for Khari, seemed like they didn’t want to do their jobs. They weren’t that pleasant or helpful at all. The standard at Hilton DoubleTree has fallen. Would not recommended this hotel to anyone for any reason.

Who wants to stay at a hotel where they don't even give you decent every day things like toilet paper. And even though the servers are amazing and super helpful, the food is horrible I think it would have been better to stay at a cheap motel and would have had better service. what is the point of hiding behind a name brand hotel when the GM thinks this is his place alone. Like hello wake up you are not a Hilton buddy. If this place does not take pride in what is considered to be there job, why should I spend my money on a place that is only a name for show

Nice location. The best thing is the location. It’s literally walking distance from the Sawgrass mall. Super close to a ton of shopping and restaurants. Hotel clean and well kept. Restaurant and Starbucks on site. Free parking lot. I really liked that the room had a microwave and a fridge.