Dillard's - Department store in Fayetteville - 4201 N Shiloh Dr, USA

Unfortunately, if you don't look of a certain class, you'll rarely be asked if you need anything. It's one of those "drink your drink with your pinky up" type places. I usually only go in there if I'm looking for something I can't find & get curious if just by chance they have it. Prices are high as well.

Customer service department is so overly rude for no reason. I was simply trying to make a return and just ended up leaving because of her rudeness. I can certainly see why so many people shop online.

Went to Dillards this week and visited Chanel counter. Looked at Coco Madamoiselle cologne and brow pencils mainly. Was told about the promotion of for every one hundred dollars spent, you get a 25 dollar reward to spend. I took a picture of the display and told the makeup person I would come back and do this. I went back today and intended to buy the cologne, brow pencil and a foundation to spend 200 dollars and get 50 dollars to spend. I was informed that I had to buy by yesterday to get that promotion. I was never told that and I feel the promotion sign was misleading. They said the sign meant I could spend the extra money before May 14. I had them put it back and will either watch for a new promotion or buy from someone else. I have always liked to shop at Dillards and have their charge card but this was just so disappointing. Visited Dillards and bought some clothing for my husband. I want to brag on the young man who helped us. I think his name was Bryce Rogers, a ban from California. He helped us find exactly what we needed and made suggestions and was very friendly and professional. I wish all the employees were as good. Most of the time it is hard to find anyone to help or check you out. Biden's America I guess. ' I have to give a great review for John Lands i'n women's shoes in November 2023. He helped with an order from the store that saved shipping because the item was not in stock at the local store. I know Belk did this but did not know Dillard's also does this. He was great as I took a while finding my charge card and he was very pleasant. Not all of your employees are as nice.

Dillard’s are my personal favorite. This is a huge one with good stocks. Although covid affected all business and shopping malls, this Dillards still looks pretty good in shape. I love going back.

The lady was very helpful. She gave me her 100% and left with a beautiful gown.

Great store to find designer merchandise without paying the outrageous high prices!

Yesterday September 03, 2023 I spent a great day with my family at the Dillard's store, we visited the whole store, we made beautiful purchases, we tasted delicious dishes.

Nice dept store! Seems like an almost antique business model, but Dillards has worked it well