Digital One has been servicing Northeast Ohio since 1987. We service most brands of Windows computers and install and service networks, data backups, security devices and software. Our focus is on providing high value technology at a reasonable price. Our goal is to inform you of your options and then let you decide how to proceed- with no pressure. We offer drop off service in our office, remote help on-line, phone support and onsite service. For computer and laptop sales, we specialize in commercial grade equipment from Dell, Lenovo and HP and offer new and off lease used products. We offer an initial free consultation to help you determine whether your home or business can benefit from our services. We look forward to assisting you.
Amazing Service; Caring, Competent Knowledgeable Staff. I film high school sports and needed a replacement laptop for about two weeks. I live in South Central PA and called a few places on the East Coast! Not only did Bob from Digital One Computer Solutions (DOCS) respond, but his company out did themselves. After speaking with Bob regarding my needs and the specs of the laptop, the very next day the laptop was delivered to my door. Cost was very reasonable, with the packaging and return instructions extremely easy. DOCS is my number one place for rentals and I dare anyone to give them the opportunity to serve your needs. You will be highly pleased.
The owner-operator had excellent phone etiquette. I was also impressed with his knowledge, his professionalism, and his concern for my time and money. I consider him my forever computer specialist and will highly recommend him to my family and friends. You won’t be disappointed!
What a wonderful experience! I was in and out within 20 minutes. I showed Bob my issue on my laptop and he he knew within minutes the issue. It was fixed quickly and I was on my way. Thank you Bob! We will definitely be back with any other computer issues that arise.
Digital One, Spinach Dr., Mentor Ohio service is the best. They are responsive, call back, after hours they actually answer the phone, service for personal computers is completed as quickly as possible and usually they have the unit available the same day. On a scale of 1 to 10 (one is terrible and 10 is the BEST) - DIGITAL ONE, MENTOR OHIO IS A "10" (THE BEST). Their service, communication, follow up and how they educate the not so technical customer is awesome. Thank you for your service. Everyone is professional and customer focused.
Renee
Bobby and Bob,
Your modifications to my computer were terrific!
Internet speed and file retrieval from the hard drive is amazing. Once again, it is a pleasure to use. When the desktop appeared, the blank icons filled in so quickly with logos and color, it looked like a wave-action.
I knew i made the right decision when I bought my "speedy" 286 from you in 1990!
Thank you for solving the problems of my digital world.
Rich Rozman
Alliance Group Agency
Robert Busek has spent many productive hours with us in our office. His patience, ability to relate information, and problem solving abilities have been impressive to say the least. Any time we might have an issue he is not only quick respond, but his solutions are quick and effective.
Stopped in for a computer that would not start up. Robert kindly fixed the issue within ten minutes. He was professional, fair and very courteous. Highly recommend!
Super! Bob is helpful and kind. Computer issues are generally stressful and he keeps you calm while he fixes the problem. Highly recommend!
