Diagnostic Laboratory Services, Inc. - Medical laboratory in Mililani - 95-1249 Meheula Pkwy, USA

If I could give zero stars I would for this location (mililani). The man was extremely rough with the jab giving blood. I immediately felt shooting pain to my wrist. I told him and he just said sorry and kept drawing the blood. It's been 4 weeks and still have pain. Have to be seen by a doctor to figure out if he hit tendon or just nerves. Management isn't going to do anything about it, so please be vigilant with who and where you let draw your blood.

I’ve only encountered 1 nice, competent staff here, a woman. I have been treated very rudely in the past to where I just left. The worst one was yesterday when my poor 16 yr old daughter needed a draw and a guy in glasses was super rough with the needle and didn’t even ask if she was doing okay. It was completely uncalled for. We’ve done this alot and there is no need to case that much pain.

terrible experience,,, the pain shot down to my wrist.. as I told him that really hurt.. all he said was do you want me to stop,, never again with this guy, he was very rough. Now I still have that shooting pain to my wrist,,3 days later..should be no stars

Very competent and kind personal. Painless blood draws. Fast and efficient

-Shared offices with Queen's Mililani Clinic. -Lab to the right before clinic registration. -Have insurance and I.D. ready.

Clients are taken in by a number system as you check in. I’ve never had to take a the form from my doctor as they have it on their computer. Should it be missing, they just call my doctor to get a new authorization. I haven’t experienced a long wait time. If I can’t give an urinate sample, they give me the cup to bring it back later. I’m sure there’re instances where they won’t allow it but so far that’s the norm for me. Staff are friendly and very quick during blood draws.

This is literally the worst lab service I have ever been to. After three visits they haven’t been able to understand the blood draw/ test request submitted by my wife’s doctor. They don’t answer their phone or check messages to see if the doctor has called back to clarify. The staff is extremely incompetent. We’ve spent a sum total of over 5 hours for them to not fulfill a blood draw request. They also weren’t able to see my wife’s order in the system at other locations, their excuse was that not all orders are shared within their system.

Staff is friendly, I have small veins which make them hard to find to draw blood, never had a bad experience. They are exemplary at what they do and you feel comfortable and at ease. Highly recommend this location..