Denny's - Diner in Middletown - 655 S Main St Rt 17, 655 S Main St, USA

How do I even start this...? I'm pretty sure they changed the owners here because the service was so bad! I've always gone to this Denny's when I was younger, and I've never had such a horrible experience. To start, the workers in the kitchen weren't wearing any hairnets, not to mention none of the staff were even wearing uniforms. We found multiple hairs in a burger. Our strawberry pancake puppies were BURNT and not just crispy, and when we complained about it, our waitress said "They're meant to be like that". The waiters constantly forgot about our orders and were very rude and didn't put any effort into their jobs. They also were high and reeked of marijuana, the bathrooms smelled even stronger. There was more cheese than the macaroni itself. When we ordered two milkshakes with extra cups on the side, we received two MILK SHAKERS, but at least the milkshakes were good. The funniest thing about last night was when my friend asked if there was any cross-contamination for their gluten-free items, they said their gluten-free items did have cross-contamination! DON'T COME HERE IF YOU HAVE AN ALLERGY! I came here for my birthday and my family asked the staff to surprise me with some sort of ice cream or song and they didn't do anything. Our food took WAY TOO LONG for only having two other small tables and the puppies (starters) came AFTER our main meals came out. Will not be going back.

After 11pm post COVID-19 most places to eat are closed or changed their business model. If open, the late night menu is limited or the food quality and consistency is limited. But, Denny's did the opposite. Denny's increased their food option quality despite closing at 2:45am on any day. The updated menu has substitution features that are definitely delicious game changers. Substitute a veggie burger that's made with the same mouth watering taste as any regular burger. And the dessert on the menu is a perfect finish for your meal. This is the new after hours go to place for good food!

To be honest, I forget that Denny's still exists. But this was actually a pleasant surprise. The food was delicious! It even rivaled IHOP. Plus, our waitress was super friendly and personal. The place is a little run down, but no unpleasant enough to overlook it and enjoy your meal.

I was extremely impressed with the staff and quality of food at Denny's Middletown. Our waiter was excellent, very polite, great memory, wish I got his name so I could give him a specific shout out but it was a young man who just graduated from high school and was super polite and helpful. Denny's hash browns are the best. My omelette was yummy too. Coffee was surprisingly delicious. I am very picky and was not expecting to like the coffee but it was great. No complaints at all!

There’s only a handful of Denny’s in the state and I am pleased that this one is the nearest to me. I enjoy going at night when it’s not as crowded. You’d think by then the employees would be tired and grumpy, but the customer service is always wonderful. The food comes out quickly and perfectly. I’ve been visiting for years and can’t remember a time I had an unpleasant moment at this location.

I'm sadden about the experience I encountered today because they had always been the only Denny's with the best customer service with great quality food BUT not this time around. They made a mistake and did not add any bananas on two of my chocoana pancakes which was the only reason we chose this flavor because of the bananas! I called and the young girl said she is sorry and crickets. She turned the tables around and made a belittled remark which was extremely offensive.

Service sucked, workers all over the place, gave the people next to us wrong order after few minutes came back took the food and put it on another table. The worker smelled like cat.She started Sweeping under my table while this eating. Never ever again !!!!!! The city and health department needs to shut down this place .

Always a pleasure coming here.