DENISON INN & SUITES - Motel in Denison - 315 Chamberlin Dr, USA

Everything was great. The issue we had wasn't the motel itself, it was the people in the room above us and next to us. We were awakened by the other rooms alarm clicks as well as the people above us moving around. We were woke earlier than desired from this. All in all, a pleasant stay.

This place is a total scam with zero customer service. Your start by pulling up to a old motel vibe that’s part lodging part uhaul rental outfitter. Keep in mind this is a 2 star hotel at best but they charge 4 star prices. Pet fees outragoues i’ve traveled all over the USA with pets and no one has prime gouged like this establishment. Owner swindled us to pay for the room at $160 then after thinking he had us “trapped” tried to stick on a $120 pet fee on top of the room charge. When I declined the pet fee he refused to refund my room. Had to get a third pay involved after owner refused to refund me my room. keep in mind this all happened with minutes of just coming to this dive hotel. I should have known that there was going to be zero customer service at this place when they have a giant sign behind the desk that says we will only treat you with respect if you treat us with respect. I was very respectful to the guy, but all he wants to do is argue , and he’s one of those humans were unfortunately it’s his way or the highway every single time whether he’s right or wrong. as a small business owner, I would think that a little less money would’ve been more important to him to still have a room not be empty that night, but it felt great driving away from the hotel seeing an empty parking lot of no visitors. Good luck with your U-Haul sales.

I'm VERY picky when staying at a hotel. The staff was very friendly. My room was really clean and plenty of parking. The only downside was the mattress is really thin. The blanket is as thin as the sheet and the bed doesn't come with a comforter. Other than that, everything was great.

I was very disappointed in our stay at this hotel. The room was musty and outdated. When attempting to shower, the faucet broke entirely off the wall. Then, the coffee pot had mold in the bottom of it, as well as some nasty bug on the bathroom floor. When we told the front desk gentleman about breaking the faucet and the coffee pot, he said, "OK, I understand." There was no apology or attempt to make it right with us. I do not recommend this hotel to anyone.

We stayed 3 nights mid February of this year 2023. We are definitely going to be coming back! We were very pleased with everything all the way from the owner, the cleanliness, the breakfast, which also included boiled eggs,waffles, and more. The rooms were spacious and the beds were comfortable and everything had been updated. We could tell that the owner appreciated his customers by the way he took pride in caring for them as well as presenting a very nice place to stay. We are grateful.

Is an old hotel with a motel vibe. It's not too bad for a quick stay. The family staff is helpful and nice. Just a bit pricey for what you get, not too many options in the area.

Wonderful stay!! Very accommodating with my work schedule as I travel for work! Most friendly staff I’ve experienced at a hotel. Rooms always very clean and well managed every day. Laundry machines work just as good or better than the ones you may have at home. Very affordable pricing.

A budget motel, so the rooms are simple, but the room was a good size, the manager was friendly and they provide soap and shampoo as usual. I only gave 4 stars, because they use styrofoam plates, cups and bowls for the breakfast service. I would really encourage them to be more ecological. Overall: good stay for the price