Dell Technologies - Software company in Miami - 14591 SW 120th St, USA

Historic place: The original Alienware campus. The best gaming computers were born here and still produced here :) 1 day I will visit here, and I will take a selfie in front of the building, I am attaching the original building with the logo of Alienware on it, seems that now does not have it. I am rating 5 stars because the quality of the Alienware products deserve it. Greeting from Mexico, this was written using an Alienware 17R5 :)

I'm giving one star primarily due to the business model and the support team, not the product itself. For anyone reading this review, please note that Alienware products are exceptional. My family and I have been using them for years without any problems. The primary issue arises with their delivery process, which relies on local courier companies. If the delivery goes smoothly, you're fortunate to receive a high-quality product. However, if complications arise, as in my case where the package was lost, you can find yourself stuck in a frustrating situation between Alienware and the courier, leading to weeks of no resolution, no refund, and no product. It's also noteworthy that the customer support appears to be outsourced abroad, as they seem to have limited knowledge and capability to address issues effectively.

Ordered a $6,000 laptop from Dell Premier - after two months of being told that the laptop was "delayed due toa minor part shortage but will DEFINITLY be arriving", Dell cancelled the order. This was for resale. I had to tell my client that the laptop would not be coming after waiting for two months. I reached out to dell and they refused to make it right, claiming that the laptop went EOL and that isn't their fault, they quoted a replacement that was a lower quality laptop AND asked for $600 MORE than what was originally paid. This is not the first time Dell has kept EOL items up for purchase on the website, you can’t sell something that is not actually available then take two months to tell the customer that. Take your EOL items down from your site. And if you won't do that, then you need to take responsibility for your mistakes and not pin this on the consumer just to make a few extra bucks.

I bought DELL laptop Inspiron 3511 PC less than a year now. It’s already bugged twice and the built-in mouse doesn’t work half of the time. Plus it makes a weird noise the whole time.I am extremely disappointed. It’s for personal use and I don’t do anything extra-ordinary with it. I will not buy a DELL Product again. I was having a HP for 9 years I never had a problem with it.

Found coordinates inside my Alienware Area-51M R2

They are absolutely disgusting people.

Good Services & Excellents Computers Of Quality.