Days Inn by Wyndham Mt. Vernon - Hotel in Mount Vernon - 2009 Riverside Dr, USA

Location is good. There's tons near by to the hotel that you can easy access by walking. Barbers, groceries, etc. Unfortunately that's all I can say good about this hotel. I was charged a $100 damage deposit for some reason. The bathroom was really small. There were ants in the sink. One of the beds we had was still dirty. There was dirt on the sheets of the bed. I could keep going. I have lower standards when it comes to hotels. I understand not everywhere is going to be amazing but this was lower than low.

Absolute disaster. Will never come back here again. This was the worst places I've stayed at in a long time. The hotel is very old and dated. Rooms are small and very very basic. There is a single, barely accessible outlet on a wall to plug in phone charges, i.e. not enough outlets unless you've got just one phone. The bathroom is so small, that you can't open the door unless you're standing and straddling the toilet, or squeezed yourself to one side of the toilet. The room walls are so thin, that we heard TV (it was not playing at loud volume...) in a neighboring room all night long and a conversation in the other. The free breakfast consist of an English muffin, toast, apple and a banana. All served in a nook near registration desk. To add insult to injury - they require a $100 "damage deposit" which they promise to refund within 5 business days. This is the fist time ever I've been asked to pay this charge in addition to whatever room reservation charges were.

Wyndham should be ashamed of their lack of attention to this hotel. We were on the road during hot weather so looking quickly online while driving for a hotel with an outdoor pool. Didn't read the reviews before checking in assuming that being a Wyndham hotel it would be good. The lady at the front desk would not match the online price so we ended up paying more than was advertised on Booking.com and way too much ($170 cdn) for this establishment. We tried booking the room while standing in the lobby to get the online price but couldn't get wifi service and the front desk lady would not budge on the price even though we showed her the online price on our phone. Fortunately our room seemed very clean which is the main thing (compliments to the cleaning staff for that) although as others have mentioned, it smelled almost overwhelming strong of cleaning products. One of our bedside lights was broken and yes, the weird aluminum bed bases which make a loud noise when bumped. But it was the pool that was the most disappointing. Again it seemed to be clean which is most important, but it was clear no other care has been taken in the outdoor area for a long time. No lounge chairs, peeling paint, dead plants and weeds in the garden, discarded bricks (see the photos). For the cost of some paint, flowers and lounge chairs, the outdoor aesthetic could be vastly improved. Sad that at one point in time, the outdoor area was probably quite lovely but now totally neglected. |The complimentary breakfast was very minimal. |On the plus side, the bathroom towels were nice and thick and we enjoyed dining at the Mexican restaurant attached to the hotel. But we would not stay here again or recommend this hotel to anyone.

Positive: For the price, a good older motel with updated rooms. The walls are thin, so i could hear the dogs in the rooms next to me when their owners weren't with them. Basic cereal and toast breakfast. Perfect for what i paid for the motel. I would stay again. Negative: ""

There was extremely loud Mexican music coming from the attached restaurant until about 2 am. The interior of the hotel is dingy and dirty. The free "breakfast" consisted of a little bit of bread, cereal, and old apples, nothing like the image on Google. The toilet in my bathroom was leaking and running all night, making loud noise. There is inadequate ADA parking. There is only one spot down by the attached Mexican restaurant. The elevator is a very long way away from available parking, which is difficult for anyone with mobility issues. The rooms had a bad odor like someone trying to cover rotted food odor with a strong cleaner. Overall, it was a horrible value for $239.00 per night.

First Glace the room looked fine, but my husband went to sit on the first chair (blue one in picture) it was very dirty so he went to sit on the desk chair that had wheels, just about went flying off of it because it was missing a wheel. I found it later way under the desk, and l put it back on. Went to use the phone, and it didn't work, so l pulled out the side table and discovered the line had been cut. Beds were a little bit caved in. I brought the rating up to a three because the staff was friendly.

The staff was very friendly. The room was clean. Overall the stay was nice. It was the little things that truly distracted from everything. Tape from the last time the room was painted srill on the mirror trim. The flooring not being trimmed properly. Just the little things.

We booked this hotel for our office consultants visiting from out of town. What a disgusting hotel! The frontdesk person, Maria, doesn't know the first thing about hospitality. She was rude, obnoxious, and absolutely horrible! All three consultants complained about the breakfast being terrible, the staff being horrible, and the rooms having smelly sheet and towels. The hotel had a weird odor right in the lobby. The elevator had trash on the floor, and the whole experience was substandard. The condition of the hotel was as bad as the staff. We would definitely never recommend or book any out of town visitors at this property. Again… absolutely disgusting!