Days Inn & Suites by Wyndham Kansas City South - Hotel in Kansas City - 8601 Hillcrest Rd, USA

This hotel is getting a little older and has a few issues, but they are working on them. The staff makes up for and inconvenience in my opinion. Especially Rachel at the front desk. She was patient and so sweet. I was having a bad day and her pretty smile and caring attitude made my day. They are definitely pet friendly and with no pet fee made them the most reasonable on price.

Great Location, Great Staff, Nice Stay Liked · Our room was on the first floor, making it easy to come and go. The bed was also quite comfortable. The A/C was EXCELLENT, which is a big factor for us when we travel. Tiffanie checked us in and was incredibly kind and polite, as well as informative and helpful. Disliked · Our room appeared to have been rushed when being cleaned. The shower had long, black hair in it and the walls in the bathroom were pretty gross. Gross as in dirty. The room service checked on us 10 minutes after checking in, and again 2 hours before check out. This wasn't a problem, just a bit unexpected.

DO NOT STAY HERE. Absolutely disgusting. I have never felt so gross before. Burn holes in the bedding, dirty floors that are not swept or mopped. Our room had dirty clothes in it and no toilet paper or towels, indicating it hadn't been cleaned. food and candy wrappers on the floor that hadn't been swept. No hot water. I am filing a complaint with the health department because it was that bad.

This hotel is horrible! Do not waste time or money. It is not the clean, old, hasn't been updated in over 20 years, staff is rude. The pics online is not what it looks like in person. We asked for towels this morning and was told there was none. We're having to go buy towels. We're going to get tissue in case. $300 is gone down the drain. Microwave didn't work. It was old as well. the only good thing about it is location. NEVER AGAIN!!

Tried to check in and already saw what the reviews were saying. Within 5min you can tell the staff is rude and don’t care. You can see it’s run down and mold. Outside looks very dirty. UPDATE EDIT: The manager I believe she is came in and checked me in and was actually respectful and really sweet. Rooms (atleast the one I was in) aren’t that bad. Outside seems to be getting worked on.. so they are trying and that’s a plus. They also accept feedback and listen so that’s a plus. So with that. All around not bad. First impressions are just everything

If I could give 0 stars, I WOULD. By far the WORST hotel I have ever been too. They checked us in over an hour late, 2 guys walked into our room while we were changing because they overbooked, the dead bolt has no screws on it to hold the door closed, and they had to come and knock on our door to check our name because they were so unorganized and didn’t check us in properly. I asked for my money back after 45 minutes and they said no. We left and my $120 is NOT worth staying here. Save yourself the time, DO NOT STAY HERE!!!! Drive the extra 45 minutes and stay in St. Joe for any event or concert. I asked to talk to the manager and the absolutely AWFUL lady at the front desk claimed there was no one above her. She was awful. I have no hope in humanity or businesses. save yourself the trip.

Hotel is old and in need of serious updating. They were replacing the roof while we were there. Rooms were clean. Whole place smelled strongly of marijuana and the area around the hotel was run down. Continental breakfast was poor, even by hotel standards.

Wish I would have looked at all the reviews better before I booked. Place was very rundown, not like pictures at all. Floors were dirty, walls had stains, bathroom was awful. Our outside window was broke & wouldn't lock & we were on the 1st floor so was a little worried. Only had 1 towel for 2 room suite with 2 bathrooms. Staff was nice but seemed reluctant to give us more. The whole hotel reeked like Marijuana, not that I'm against that but there were a lot of kids around with families. Lady at the front desk was nice though. Really not a nice place to stay, was worried about roaches & bed bugs