Clearly under new management! All other reviews are years old. Under remodel that isn't finished but rooms were clean & smelled clean. Staff was amazing & very helpful. Moving across country w 2cats, we have stayed in too many hotels - this is one of the best & price was great!
Was a bit skeptical at first, everything other hotel was full. Decent hotel for the money. Beds were comfy, bathroom was clean & showers had plenty of hot water pressure. All the front desk staff were very nice and accommodating. Bottom line, if you just need a place sleep that's comfortable & clean, they can fix you up.
First stay here, granted the staff, when at the front desk, was very friendly. But our room was gross, stains on the comforter. Room over all dirty, found a fake eyelash in the middle of the floor, dirty mirrors, holes in walls and not repaired, smells like weed when you walk in, toilet paper was not refilled used coffee left in coffee maker, and our last day in the room there was no hot water.
After surviving Hurricane Ida, we booked the last room available through Priceline. We knew we weren't going to get much but at least it was a room. Only when we got to Jackson, the hotel was over booked. Thank God the staff knew of an Inn that did have a room available. The instant we walked into the Inn, we were pleasantly surprised. It's beautiful and the staff were extremely accommodating. Such true warmth and welcoming. Our flight got delayed another night and the Manager Akash, worked it so we were not only able to stay the extra night, but also in the same room. Having worked in a hotel (Hilton) and stayed in many, I've never left one feeling like I was going to miss all the staff. I will miss them though. Every single one. Many thanks to everyone who works there who made us feel as if we were home.
This is the sketches hotel I've ever seen. Wifi was down. They claimed there was no way to fix it. Ac didn't work in 1 room. They moved me, and that one had no electricity. Desk clerk was video chatting on her iPad the entire time. Had to call the hotel multiple times because she was ALWAYS outside. Carpets in both rooms were sticky and gross!!! There were almost no other guests there. Now I know why. I felt SO unsafe as well!! I ended up leaving, getting my money back and
Room Smells funky. Dirty/used towels in the bathroom. Bathroom clearly not cleaned (hair in tub and on the floor). But worst of all, there was blood on the toilet paper roll.
I didn’t even stay at the trash hotel.. it smelled horrible the room was so dirty. And bugs in the bed. I’ve been trying to get a refund for months now.
Power went out and my family and I was stuck in the heat... Somebody went in the room and stole our belongings... Then the manager said nobody cleaned our room but they did... Then she tried to say our room wasn't cleaned but it was... I guess I need to call my attorney and the police... I'm not the first person that reported something missing out their room