Dairy Queen Grill & Chill - Fast food restaurant in Americus - 1321 E Lamar St, USA

I'm a hot natured person. Always hot. This place was not cool, it was cold. We ate on the outdoor covered patio as the rain came down. Very pleasant actually. Had a slight issue when ordering, so the food actually beat me to the table. That was Fast!

I'm on the fence about this location this is the 1st time I've gone to a Dairy Queen in years , I wanted a blizzard and since it was around lunch time thought cool grab lunch as well, upon walking in the cashier was sitting in a booth on his phone. Ordered my food was handed my blizzard with out them flipping it upside down. I got tossed tenders and they were in a sea of sauce.... All I could taste was the sauce. Witnessed another crew member sit down on the clock making a statement to there co worker there no camera over here. Weird statement to me. All in all just weird atmosphere but the food was okay. Just comes off a bit unprofessional

I ordered a Kansas City BBQ Pulled Pork burger and this is what I got... well actually they gave me a cheeseburger burger first, I didn't realize it until I got home. So I went back up there and they gave me this bs... it looks nothing like it looks on the menu board. Barely any Pulled Pork on the sandwich. And for $5 for just the sandwich this is a rip off. I would've given 1 star but the Blizzard shake that I got was pretty good... seems like the only thing that they can do right 😒

I was here on Monday, 8/8/22 for 2 "Chili dogs" 1 chili dog with onions, and the other chili dog with onions, ketchup, and mustard, and. Medium coke. She said $9.04. I told her I've never paid that much for 2 chili dogs. I looked over my receipt, and told her she charged me for 2 chili cheese dogs instead of 2 chili dogs. I told her I did not request chili cheese dogs, as I do not like cheese on my chili dogs. She refunded the card, and said my money will be back on my card within 2-3 day. It was refunded immediately. She re-rung my order for 2 chili dogs. She repeated my order, and I told her correct. She recharged my card instead of crediting my card for the difference. Tell me why when I get home to sit down to eat, there is not any chili on either. I live about 5 minutes away.I put them back in the bag, and took them back, and told them I ordered chili dogs, and there was not any chili on either. She said ma'am, we're out of chili. WHAT!!!!! I asked to be refunded. The lady gave me 2 receipts, and said my money will be back on my card within 2-3 days. As of today, my money still has not been refunded for the $8.63. I'm noticing on the 1st refund it says Credit sale, and void amount. But, on the other 2 receipts she gave me for my 2nd refund, neither receipt shows credit sale, or void amount. I will be by today to talk to a manager. Update- I was refunded in cash, since the electronic refund never processed. The last 3 or 4 times I've gone here, Michael Powell has taken my order, and EACH time, it has been wrong!!!! Todat, I simply asked for a #9 with NO cheese, add onions. I try to make it a habit to check my food before I pull off. I went to check it this time, but it was too trouble to get to the sandwich. I was like surely he can't mess up an order that many times. So, I decided to wait until I got home. I opened up the sandwich, and what do I see, cheese, cheese, cheese, and more cheese. I took one bite, and just couldn't eat it. Dreadfully, I went back out to get the correct sandwich. He did apologize. Now I have to eat cold fries, and drink a watered down drink.

Went in for a simple Blizzard trip. Ordered the Blizzard of the month. It was given to me without turning it upside down. I mentioned to the employees what she did, and they owed me a free one. She told me they don't honor that and contacted another employee. She also stated they didn't follow this rule. I pointed directly at the huge sign in bold letters that stated "served upside down or the next on is on us." They stood by their opinion. That's poor service and false advertising.

I’ve never had any issues with service. Please, keep in mind, I’ve never ordered any kind of meal. After reading reviews, most complaints are about the meals. I can say the blizzards and vanilla ice cream cones have been decent. It’s really what’s expected for a chain food establishment. Quick service, average food expectation.

Hours on Google need to be updated. Hours show drive thru open until 11:00 pm. It is not. Friday night after a ballgame, ice cream would be good. Stuck at Wendy’s in a mile long line because DQ closes too early.

Wonderful place to sit on their porch and watch the sunset. Also enjoy the delicious offerings they come up with. Don't miss it