Crossland Kansas City - Lenexa - 95th St. - Hotel in Lenexa - 9775 Lenexa Dr, USA

We booked a suite room for 2 weeks while I gave the front desk guy the money he quickly said “there are no refunds” then I asked about housekeeping and how it works here he said there isn’t any and that if you needed new sheets or towels you had to bring them down to the office to get clean stuff. We went to the room and when you walked in there was dirt on the floor when you walked into the bathroom the toilet seat was up and the bathmat was on the floor towels on the shelf were all messed up and they were all dirty. Pulled the blankets back on the bed and there was a film of dirt on it. Checked the fridge there was a pizza box in it and the bottom was layer of dirt, shelves were missing. The microwave was all oily. I went down to get myself cleaning supply’s to clean the room myself. When I was cleaning the fridge I found out it didn’t even work. And in one of the dresser drawers it has this gunk in it. I should’ve known better to check these things before I payed. Will not be back.

This hotel is pretty ghetto for where it is located. When walking in room we saw that door jam was broken, looked like someone had tried to break in? Kitchen counters has cigarette burns all over them. There was no ceiling light or lamps in living room . Bedroom had one small wall lamp that was no where near the bed. The bed pillows where paper thin. I have read books thicker. it would have taken 6 of their pillows to equal 2 normal ones. Furniture was beat up throughout room. All looked like they came from thrift stores? Cable wires where just strung up thou room? There us no way this room was being renovated, it was close to a sh*thole. This hotel is in a great location so they need to do much better. We ended up leaving and finding something better. Spend $5-10 more for something better.

Do not book here. I booked a room 1 week prior to our trip. I booked a room with double beds. I got to the place and the guy told me they didnt have any available i told him well if you dont have what i booked then give me a refund. Once i brought up leaving and wanting a refund he mysteriously had a room. Glad i decided to leave my stuff in the car when i went in to see what it looked like. Theres was 2 beds one had dead spiders all over the covers and the other one had bed bugs clustered in the pillow and pillow cases not only that it looked as if it had poop smeared all over the other pillow. The room smelled horrible it was dirty and i was sooo mad there was no way me and my daughter was staying there.||||||Ended up going to quality inn.. very nice clean and friendly staff

When I was a Field Engineer for Northrop Grumman, I stayed here for 4 months. Not the most modern or fancy accommodations I've stayed at during my years on-the-road, but by far the most fondly remembered one of them all. Compared to typical hotels, the rooms here are larger, more 'livable', and more comfortable. It was like having my own apartment, instead of just living out of a hotel. A fully equipped kitchen with a dishwasher, a spacious living room, and a separate bedroom with a desk and large amounts of closet space, made this place feel like a home. And after 4 months, I was ready to paint the walls and hang pictures. I even recommended to management that a "Welcome Home" sign be posted at the entrance, because that's what this place felt like while staying here. The maid service was very nice, and even once cleaned my breakfast dishes mess for me when I had to leave for work early. To sum it up, this is just a very nice, casual and comfortable place to stay. One where you can really feel more relaxed and at ease in than in any regular hotel room.

How this place is still open is mind boggling. Hotwire refunded us our money... if you know anything about Hotwire you know this is a miracle. We checked in to two rooms... Both were disgusting!! (This is putting it mildly.) Run!!! Do not book here!!! Health Department really does need to shut this place down.

Rooms were spacious & clean. I've given four stars however because of the front desk clerk "Logan". He was extremely helpful & polite. He had all my anxiety driven questions answered before I could ask. He was very friendly & made my stay feel more personable because I had a friend behind the desk!

My wife and I are in a relocation transition because I made a change in my career. The staff has been super friendly and accommodating. It's quiet and it's literally like having your own apartment. I would definitely recommend this location to other professionals like myself. The general manager, Stephanie has been amazing with communication. It's been a nice place to call home while we are going through some pretty big life changes.

This place should be closed and scrapped! I asked the front desk during check-in, how was this place? He said "it's old and been around for a while and could stand to be renovated". I should've walked away then! Upon entering my room, that's exactly what I found. The room had the worst smell from the old filthy carpet, the bed had an old egg crate cushion under the linen that was deteriorating, water stains on the ceiling from roof leaks and the couch was very old and smelled as well. I had to get some carpet fresh to kill the smell from the carpet!!!!! The TV looked like it was from 1985. The door had a hole in the back from the door stop, the sink in the bathroom had swollen from water damage and dirty towels! This room was very unsanitary which pissed me off, especially since I arrived early and the guy at the desk said, "My room isn't quite ready yet, we're getting it ready for you." No matter how much of a discount they offer on hotel sites for this place DO NOT STAY HERE, YOU HAVE BEEN WARNED!!!!!!!!!