Crossland Denver - Lakewood West - Hotel in Lakewood - 715 Kipling St, USA

Office closed, had to call.. Rep arrived quickly, though. Did the paperwork, handed me the key. Walked across the complex to the room. Room under construction. Back to the office, rep didn't believe me, back to the room, then back to the office. New room key. Door lock not fully functional. Room was a suite. No A/C in the bedroom, no drinking glasses. Next time I'm staying elsewhere. Apparently this place is a resident hotel, with weekly rates, etc.

This was the weirdest motel stay and weirdest motel ever. The property should be demolished, actually, and rebuilt. Real life there is worse than the photos online. HOMELEESS EVERYWHERE. Some have rooms yet go in and out w carts doing homeless stuff(?). Loud behavior at night. Broke down cars full of belongings. People working on vehicles/motorcycles in parking lot directly in front of guests rooms...beating/banging. Was approached by people trying to sell me stuff. I could go on and on. Look, please pay a little more NOT to be disappointed. DO NOT STAY HERE. I'm not even a picky person but I REGRET picking THIS motel. I actually would find a place to go just to get away from the motel even when I needed rest. It made my vacation to Colorado kinda bad.

Had a bit of an issue when checking in needed 2 beds and I made the mistake when making reservation but Courtney went above and beyond to accommodate us! Also when we arrived my son was feeling ill and Courtney again went above and beyond and have him some crackers and ginger ale!!! Courtney was absolutely amazing!!! Also the room was huge very clean!!! Will definitely stay again and again!!!

The good: It was affordable|The bad: It was unsafe and dirty, not being maintained regularly.|The ugly: The office staff is hard to reach and since the location is unsafe they close the office early so if you arrive after 7 pm you can't check in. |They are also unwilling to be held accountable for the condition of the hotel as well as lack of service. Please do yourself a favor and pay the money for a safer stay.

I can’t believe it. Stopping point for immigrants! On whose dime? Why is this happening in our country. Place is packed with Mexicans and colored. It just isn’t right that it is allowed. Close the borders. Drove in and people looming around and crowded every where.

Bed is SUPER uncomfortable. Shower and sink are dirty, towels are dirty. Holes in bathroom door. No tray in microwave. Room smelt like cigarettes when we got here. Elevator is horrifying. Would not recommend staying here.

We called the day before to say that we would be arriving later in the day but there was no answer. I tried several times and then on the day of arrival but still no answer. We ended up staying at another hotel not far away and went to this hotel to find out what was the problem. There was a sign that they were not open, although there were cars in the lot and people with door keys there. No one was there to assist us. We have requested a full refund of what we paid for the week. So far, no response. Buyer beware!

The worst place I've ever stayed. Inside was disgustingly filthy. Description states that all guest rooms are non smoking. Smelled like an ash tray. Parking was almost non-existent. Staff was rude. TV did not work. Asked for a room change, they refused. Asked for a refund, they refused. This place was so bad I checked out in 30 minutes, yet they did not refund my $50 security deposit. I've reported them to the BBB and numerous other sites. This place is so shady they won't even publish their front desk number on the internet. The only number I could find was their corporate one, which was no help. Left some items behind and can't get them back. Horrible!!!!