Crave Kitchen & Bar - Restaurant in El Paso - 631 Resler Dr Suite B, USA

When we first got to El Paso three years ago, we loved Crave Kitchen; we would go there very often. But lately it seems as if quality in food and service is decreasing. Our last few visits have been hit or miss. We went there last week and order burgers; they were dry and overcooked. Fries were good and service was okay. I hope they get it together and go back to how they were a couple of years ago.

I have been eating at Crave for over a decade and have never had a bad experience. But we just ate at the Resler location and I am sad to say the experience was one of the worst restaurant experiences I’ve ever had. I do not typically write reviews but after this meal I felt compelled to and in looking at past reviews this does not seem to be an isolated experience. We arrived and it took 15 minutes for someone to even greet us and bring waters. We then put in an order and waited. Our table was by the kitchen so we could see the orders as they came out. Our server would go to the window periodically, look at the plates sitting there ready to be delivered to tables, but then walk away leaving the food to sit out and get cold for extended periods of time. It had been almost an hour and I’d seen our orders sitting there ready to be delivered for at least 20 minutes. I asked a server if they were ours and he then picked them up and brought them over. Every dish was cold, hard, and tasteless. I orders the ancient grain bowl and it was inedible. It had been sitting out for at least 45 minutes clearly forgotten about because they had to look for it when they brought everything else out. The only thing in the bowl was old and wilted spinach, and a dob of avocado- a dish that did not even resemble the description on the menu. The pancakes for the table were freezing cold, stale and inedible. The cheese on one of the breakfast orders was condensed together and hard because it was melted and then subsequently sat out waiting to be delivered for almost half an hour. The whole experience was frustrating not only because of the horrible food but primarily due to the service. The staff repeatedly went up to the kitchen window, looked at the plates, then walked away and ignored the food only to return 30 minutes later to deliver those same now cold and stale dishes to the tables. Watching the servers in this restaurant felt like we were part of a hidden camera TV show. It was infuriating and many other customers were also expressing the same concerns. As someone who worked for years as a server in a busy restaurant, I have a lot of patience and understanding for how difficult this job can be. But what we experienced at the Resler Crave was so far beyond that and based on other reviews it seems like this is a problem others have experienced and that management refuses to address. I will never be returning to eat here or at any other Crave location

I had the Rib Eye and eggs. I ordered steak sauce and ketchup . . 75 cents for steak sauce. They have an amazing new drink menu that was pretty good. Over all pretty good.

Weekend favorite!! What can I say! When you go out you are searching for an experience! Hopefully an amazing one! Well consistency is the name of the game! And this place has it! Lazy weekend not wanting to do much but expecting awesome food! This is it! We’ve been craving their Carnitas nachos lately and they’re amazing! They improved their cheese sauce ( have no idea what they did ; but tastes delicious!) plus the carnitas and avocado on top! Yummy! Thanks Crave for keeping up the quality and flavor! On a side note they have some new items added to the menu. Will try some next time!

This place could be great! Unfortunately, I feel there is a sense of complacency. I don't eat there often for that reason. My family and I recently visited and it wasn't busy at all. We arrived about an hour and a half before closing, there were about 3-4 tables, aside from ours and service was below average. The server was nice but didn't come around often. The food took forever, which shouldn't have because they WEREN'T BUSY, and still the sweet potato fries were cold and had to be remade. All of my visits to this place have been similar. The food is good but service matters more to me.

Super tight. No space for anything. 35min wait for 5 people seating. The most blandest and tasteless food ive ever tried in my life. Hospital food has better taste. Waitress knew spanish didnt even try i guess spanish speaking guests arent welcomed as much as english only. Prices are outrageous. Serving size is okay, not much sides or stuff included in ur plate. Will not come back. By far the most expensive and useless brunch/breakfast place ive ever tried. Dont know what the hype is about. The place is pretty but thats about it. To top it off our waitress didnt offer refills, nor coffee complimentary items like sugar we had to chase her for everything.

Not worth the hype but still decent. I had multiple friends rave about this place so we were very eager to try it. The boyfriend was very disappointed in his waffle sandwich...he said there was nothing to make it an actual sandwich. His fruit bowl was also very lackluster. The best art of my meal was the cinnamon butter that came with the pancakes. THAT was excellent. My tortilla egg scramble thing was just ok. So overall, 4/5 stars and would go back but not in a hurry.

One of the best, if not the best, burger I've had in El Paso. Really felt artisanal and well crafted, cooked perfectly. I ordered the Chile Bomber Burger with Green Chili Mac and Cheese, both excellent. Server was very friendly and attentive. The even had a special Lent menu. 👍