Cracker Barrel Old Country Store - American restaurant in Dothan - 3431 Ross Clark Cir, USA

Loved my experience here. The food was hot, crispy, yet juicy. I had the fried turkey 🍗. Okra and hashbrown casserole. Everything tasted great. I even had leftover that tasted great the next day.

A horrible waitress can turn a mediocre meal completely sour. Our waitress Brandy had the worse attitude I’ve seen in a long time. As soon as my daughter and I sat down at the table, we noticed the table was sticky. When she returned to bring our drinks. I brought the matter to her attention. She responding by saying “ that’s ok, I will just get a wet rag and wipe it off” . I’m all for her wiping the table but off, but it would seem sensible to sit us somewhere else while she did so( sorry but I don’t want to sit at a wet/damp table). I asked if we could just be seated at another table. She didn’t seem to like that. I noticed that she was a lot more courteous and attentive to the customers around us. I want to give her the benefit of doubt and assume that they may have been regulars. Once our food arrived I noticed that the utensils had dried food on them. When she finally returned I asked if she could bring us disposal utensils and received even more attitude. Brandy did not come back to check on us until she was bringing the check. My biscuits Benny was mediocre, the biscuit Beignets were so sweet I had to ask for water and received an attitude from Brandy for doing so. My little girl really enjoyed her cheesecake stuffed pancakes but, based on my overall experience, I will never return to this location.

We always stop at Cracker Barrel because the food is usually good, and the service is consistent. We arrived about 2:30 and were seated right away. The hostess was friendly and polite. Our server, Judy came by and asked for our drink orders. She was back in a few minutes with our drinks and silverware. My granddaughter ordered macaroni and cheese, I ordered the Thursday lunch special, turkey dinner with a side salad. Our server went on about how they haven’t had side salads in two years, and I would have to get the larger house salad. Then she said, she would have to check if they still had the lunch special. She finally came back and said they did. My grandson ordered the cheeseburger without cheese. My mother ordered the country fried steak and also asked for a side salad. She said again, they have not had the side salad for two years, but she could get the house salad for a small up charge. My mom said OK. The salads same right out but they had bacon on them. I said we don’t eat bacon. She took my salad back but left my mom's. She then sent the hostess out with a menu. The hostess said, “Your Server said you needed this”. I did tell the hostess I did not request the menu. She looked bewildered and said the server had put her in an awkward position. She said, she was sorry and left. I was about to tell the server my mom's salad still had bacon when my salad arrived but after the menu incident my mom just said forget it. My mom picked around the bacon on her salad. The meals came out and they were good. My mom did not eat her country fried steak because the salad was too large. The kids enjoyed their meals. The turkey dinner was good and like many I have had at Cracker Barrel before except the dressing was overpowering and had a lot of sage. Our sever returned to check on us and asked, how was everything Dad. My granddaughter told her I was her grandfather. She then asked my mother, and how was everything Mom. My mom just said she needed a box for her meal because the salad was too big and filled her up. The food was good, but they missed the mark all around with service here except the hostess who got thrown under the bus at our expense. I am giving two stars for the food.

We ordered the chicken pot pie, pancakes, bacon, eggs, chocolate Coca Cola cake and peach cobbler. Pot pie was ok, peach cobbler the dough was on the crispy side, chocolate cake was good. Pancakes, bacon and eggs were good.

It was warm and cozy. We had the best server I believe her name was Ashley! She was sweet caring and busy. Nonetheless she made sure all her tables were in order and her customers were happy. We shared a few laughs. I loved my baked chicken meal. The Mac and cheese was delicious as well as my other sides of broccoli and mashed potatoes. All of our food was hot and cooked to our liking!

Great breakfast this morning. We had chicken fried steak with gravy, fried eggs, biscuits and Grits. The gravy has some kind of chemical liquid smoke flavor and I hate it, but the rest was fantastic. They kept the coffee coming for several cups and I do believe the Grits were the old fashioned slow cooked kind because they were creamy and fantastic. No long lines and fair priced.

Very good atmosphere especially for family everyone is so nice we had an outstanding waitress !!!! Thankyou Brandy You deserve a raise girl the food was good and everything was right on time!

For was good as usual. Our waitress was Tammy and she was phenomenal! When we were leaving we heard a group come in and tell the hostess they wanted to sit in Tammy’s section so I guess we weren’t the only ones enjoyed her service ! We also parked here overnight in our class B camper.