Cracker Barrel Old Country Store - American restaurant in Jacksonville - 438 Commerce Center Dr, USA

Haven’t been to Cracker Barrel in a while, and did not disappoint. I had their seasonal Watermelon Lemonade, which was super good, and got the Tips, Tenders / Shrimp Platter, which was simply fantastic! It had so much food, with decent portions. My partner had a iced coffee and the Grandma’s Breakfast Platter, which she enjoyed as well. The service was also fine. Definitely will be back!

The best thing about this restaurant is the gift shop. I Also like the front porch where they have the rocking chairs, and the service is great. It was a little loud on the day I was there. I think they would benefit from some well placed soundproofing material. Also, I found the hard wooden chairs are little uncomfortable and wished they would have some padded chairs available. This is a great place if you're traveling from out-of-town and visiting some relatives and you want to get together. Rocking chairs on the porch make for an ideal gathering spot to sit and chat while you're waiting for your table. And the gift shop provides an awesome place to pick up some souvenirs.

Food was delicious and the service was excellent!! Always good time's at all of Cracker Barrel Location!

I ordered & waited 25 minutes for everyone else at my table to get their food and then to be told by the manager that my order was not available and it would take another 20 mins for it to be ready. She apologized briskly and never offered a discount or anything. When I mentioned just eating off a friend's plate she asked me about sides so I thought they'd be free. I got the sides and a full meal that I didn't ask for and was told I would have to pay for it. I explained I hadn't actually ordered a whole meal and she didn't let me keep it but took the fresh food back. The waitress Sarah was awesome but that manager was rude.

For the first time I was not pleased with my food. I love coming to that restaurant because I just love the biscuits. Sadly, they were horrible yesterday! I asked for scrambled eggs…. theywere runny. Not cooked much at all. Who cooks there now? I’m guessing all those wonderful cooks and servers quit. Not sure if I ever want to go there again.maybe there was a change in managers?

This was an awesome experience! It was our first time at a Cracker Barrel. The atmosphere was just perfect, not too quite, not too noisy, just perfect. Very nice restaurant theme. They have a souvenir shop at the entrance, very interesting. Wednesday around 11:30 am. Not crowded at all. Plenty of parking. No wait time to be seated. Friend was our waitress’ name. She was very friendly, happy, helpful, and very attentive with us. She gave us excellent recommendations food wise. Our food was ready quickly and it tasted very well. The quality and quantity of the food was very high. We enjoyed all of it. And their pancake/French toast syrup is amazing! Then we spent some money at their souvenir shop.

The food was awful. I usually love this place, and I had low expectations for Thanksgiving day as I know they are short staffed. But nothing could have prepared me for the WORST meal ever. And that says a lot with low expectations. We were told that for a table, it would be an hour or 2! Which we totally understood since it was Thanksgiving. We had odd travel plans, so we didn't even care if we had a Thanksgiving meal. We shopped and were surprised when they called our table 30 min later. Wow, we are so lucky! Well.... we definitely waited an additional hour and a half after we ordered food. Which was fine. We knew it was a holiday. There were just 2 of us, and we were catching up on old times. I ordered white wine, and she came back and said we only have red. Great, I'll have that . I was brought a soda glass with a large amount of "red" wine. It was sweet and bubbly. I'm still not sure what it was. When the food did arrive, it was like leather. And that was the best part. Everything had a strange spice to it. The stuffing tasted like eating an incense stick! Everything was weird and dry and gross. Like it sat under the heat lamp for an hour. Best case scenario!! I still love this place in general. Buy I had low expectations, and they lowered that farther then.i could imagine. Thank goodness my friend and I could laugh and have fun.

I have been seeing the billboards for the cheesecake pancakes and decided to give it a try after work. It was probably the best breakfast experience I've had in months. The server was a bit no-nonsense, very efficient, polite and attentive without smothering. Not everyone wants to chit chat and he picked up on that and gave me my space after my long shift. The food made it out hot and fresh in wonderful portions. Plated beautifully and tasted like everything I've been craving for months. I only regret I didn't get grits to go with it. The coffee is not super strong but definitely nice and hot on the chilly morning. They also have hot tea. They have a QR code on the receipts now so you don't have to wait in the store side to pay anymore if you don't want to. The bathroom and parking lot were clean, stocked and well-maintained. The perfect end to my night shift.