Cracker Barrel Old Country Store - American restaurant in Bourbonnais - 50 Ken Hayes Dr, USA

Cracker barrel is one of my favorite places to eat when I am on the road. I had really good experiences and love the menu here, recently I noticed the food quality has decreased. It will be nice to keep receiving the great food and service that they are knowing for.

My boyfriend had a poor experience at another Cracker Barrel but I told him he should try it again. All of our food was delicious and he wants to come back. Mrs. Debbie was so kind. She made sure we had everything we need and brought stuff knowing it would taste good together. We were stuffed to the brim and still had leftovers. There are no complaints here. This was a great start to our morning.

It was not bad at beginning me and my girlfriend we went to the front desk when ask for a table they sat us down we waited a while to get help at our table. We order and when we got our food we didn’t get silverware i ask for some she pass our table 3 times on the third time i remind her im still waiting for silverware. Other problem that i encounter was when i finish my soda cup the inside if the soda cup was filthy i had to take pictures, I saw couple flys inside the restaurant 😳😨 never coming back again to this location.

Had a big breakfast. Excellent service. Just what people expect from Cracker Barrel.

This was a take out order for breakfast. First, I was amazed that the restaurant was empty. I’m used to pre-pandemic crowds and standing in line in the store. This was a weekday, but the place was all but abandoned. I really enjoy Cracker Barrel and all of it’s touristy attraction. I always feel as if I’m on vacation while shopping for overpriced gimmicky souvenir type junk. This morning my order was brought out cool. The gravy was devoid of any hint of meat or protein such as sausage. It was still good, but I love biscuits and gravy. The biscuits were less redeemable. Could it be that my memory is flawed? I remember dense but crumbly biscuits that were just like homemade. These were not. The country fried steak was not fibrous like a chopped steak, but rather like a meatloaf and kind of mushy. The eggs were perfect as was the hash brown casserole. In fact, the potatoes were excellent. The place appears to be clean and well maintained. I enjoy the corny stuff in the store as well as the items displayed on the walls. That makes it Cracker Barrel. The staff was polite and my order was ready in a timely manner. All things considered, my opinion is that the food is very average for a regional chain and the environs and people were very good.

Though busy , staff very attentive and precise to customers Needs. we got to sit directly across from the fireplace with its real crackling wood logs!!! we very much enjoyed our breakfast!!! Thank you Cracker Barrel, for valuing your customers!!!

Our server was amazing. She was so kind and really does go above and beyond in her job. We had a birthday girl with us, and she did such a wonderful job of making her feel special on her day.

My son became an employee of Cracker Barrel after having a meal there and really liked the staff. We have been there multiple times since my son was hired and everyone is extremely friendly, the food is good, and the peach tea is excellent. Recently, we had a surprise dinner there for my son and the staff was amazing. They setup the tables for us, kept out secret since Derek worked that day, and provided us with great service.