Cracker Barrel Old Country Store - American restaurant in London - 80 Alamo Dr, USA

We decided to swing by here for dinner and are so glad we did! The customer service we received was awesome and the food was amazing! 💯🤤🎉

Excellent! Great service and awesome food. Best pot roast I’ve had at any Cracker Barrel, they’ve really upped their game! Favorite restaurant to eat at on the road. The loaded sweet potato was incredible. Everything was delicious and cooked perfectly. Service was fantastic,. The restaurant had a ton of gift ideas, trinkets, snacks, candy, and decorations for upcoming holidays. Loved the decor. Bathrooms were clean. Plenty of parking!

Had a great breakfast at CB in London on 1-23-24. VERY FEW patrons in the restaurant during our time there! Could have been the weather and SNOW! Our server Haley was well educated on my husband's Celiac Disease. Kudos to Haley and London CB for her training! I had the Momma's French Toast with peach topping, eggs and bacon. Bacon was fried perfect. My eggs were exactly as I ordered them (scrambled hard)!! Could have used a little more peach topping. My husband's breakfast was bacon, eggs, hashbrowns and grits. All gluten free and evidently not cross contaminated! YAY!! Roaring fire in the fireplace. Kudos to the cook and our server Haley for getting our order perfect!! Thanks Cracker Barrel for training your servers on allergies and Celiac Disease.

Emma was a very attentive waitress stopping by our table several times to make sure we had everything we needed/wanted. Our food was delicious although the pancakes are somewhat smaller - which is actually ok since I never eat all of them! The store was clean, inviting and everyone made us feel welcomed and appreciated.

The kids and I eat there for Christmas Eve due to a gift card we received. The Hostess Shirley Green was her name. Her greeting to us was very thoughtful, and her smile was welcoming. On a very busy holiday, most places were not curtious yet she was and took us to an amazing table amongst the crowd. However, she was so nice we felt right at home. The service was very good, and the strawberry cheesecake stuffed pancakes were outstanding, my teens said. I enjoyed a robust hearty cup of coffee with hash brown casserole and crisp smoked bacon. We love the London ky Cracker Barrel due to the staff making the atmosphere a wonderful experience. That kindness can't be bought.

We just had one of the worst breakfasts ever. The bacon was bad, the biscuit gravey had no sausage in it and was bad. Someone cut the food costs down to where the food is horrible. You also need healthy things on the menu. Our server was great and the other workers were good so give them a chance to keep there jobs with good food to sell

Disappointed. My last trip in TN was so great but this one in KY was not. Meatloaf kinda burnt. Bowls half filled. Okra was not edible at either Cracker Barrel, very chewy like rubber. Took order brought food in Ky & that was it. No real servIce. Y’all can be so good when you want to. $80 is a lot to be disappointed.

The worst food and service I have ever experienced at a restaurant. My over easy eggs came out broken, and my chicken fried steak was grossly overcooked, not even chewable. My daughter had scrambled eggs, which cam out looking like an unfolded omelette. When she bit into them, the eggs were full of eggshells. Her sausages were also cooked hard as a rock. My gravy for my biscuits was a cold paste, and did not even pour out of the soup cup it was served in. The server did not even ask how everything was, nor did the cahier. A manager never came by the table either. I'm guessing they all knew how bad it was and did not want to hear about it from me, Kaylee was my server at 2:07pm on 11/22/2023. An absolutely horrible experience.