Cozumel - Mexican restaurant in Conyers - 116, 425 Sigman Rd NW, USA

I love the note in my bag, 😍. Service was fast. Everything correct. Great prices, Taco Tuesdays be it! Thank you. We order from y’all a-lot.. and this note made my night. ☺️

****BELLA VISTA TACOS IN PICTURE. PLEASE VISIT THEM AND NOT COZUMEL. ******It took me awhile to come here and finally wrote this review for this establishment bc I’ve enjoyed it for so long and it’s sad to even write this but oh well. I’ve been going to Cozumel since 2014. I visited this place 3 weeks ago on a Friday night. The young lady at the front who is always helpful took my order , repeated and confirmed as she always does. Once I got my food ( which was walked to me outside bc I guess they say me out there waiting) I could smell a horrible fish smell which prompted me to immediately open the bags up and see what was in it bc I know shrimp doesn’t smell that bad. In fact , it was fish tacos that smelled horrible. It was literally flour tortillas and chopped up smelly fish. The smell was hinting spoiled fish. I returned back into the establishment to let them know of the error and patiently waiting another 20 min for shrimp tacos well done , corn tortillas, cilantro , onion , lettuce , cheese. I got my tacos and it was undercooked shrimp that was still pink (last few minutes before closing at this time I’m sure the cooks were rushing and ready to go), FLOUR tortillas, and no toppings. I then requested out of $50 that I just be refunded $13 for the shrimp taco meal. The young lady who took my order brought the “manager” JOSE to the front where he rudely stated he doesn’t do refunds and he can have anything else one the menu made. He didn’t apologize or acknowledge the errors of his staff made and took no accountability. I told him I would dispute the payment( which I didn’t bc why should a great family business suffer bc of this poor character JOSE). When I told him that he said “that’s okay”. I’m sure their is somebody over JOSE that he would’ve had to explain why he had to refund money back to a customer that night , that is why he was so fine with me saying I would dispute it. I left the tacos there after he denied me a refund bc the team he “manages” made several errors that he couldn’t even acknowledge . I was so disgusted and disappointed. The way he presented his self as a manager is totally trash. I even called a few times to see if I could speak to someone else to address my concerns but every time JOSE answers the phone. So hopefully this review makes it to somebody other than JOSE the “manager”. I WILL NEVER RETURN TO THIS ESTABLISHMENT However I can recommend if you are looking for great authentic Mexican food visit Bella Vista in conyers THEIR TACOS ARE PICTURED IN THIS REVIEW 😍

First time here. My daughter and I have eaten at a lot of Mexican Restaurants in many states. I'm happy to have finally found my favorite place. This is the absolute best. Every time I want great Mexican food I'll come back to Conyers Cozumel Mexican Restaurant. Thanks for being the best. ..

This place has great food but the service here is something else. I walked in and was met by a sweet young girl who was the hostess, she got us to the table fairly quickly. The server took forever to greet us and get our drinks. The waiters are more interested in each other than taking care of their customers. Our waiter a young man finally gave us our check after a really long time and we had went to the front to pay. The cashier a young lady was very rude and was playing around with another waiter. Was very upsetting probably won't be back.

Should be a 3.5 rating. Typical Tex-Mex, but prices are $2-3 more than what you'd see in this type of restaurant in this region. CONS: Tried the Birria tacos (beef) because they had a special going on. They looked the part, but didn't taste it. Tacos were chewy & a little on the tougher side. They were stuffed with cheese though. The dip/sauce tasted like seasoned oil. It didn't accentuate the flavor at all. I preferred using the salsa instead (to dip tacos in). Also, the restaurant prices were slightly higher that what I've experienced in Rockdale/Gwinnett County for the same type of restaurant. PROS: Customer service is excellent. I had 2 or 3 people check on me while dining. They were prompt. Also, I went on a Sunday afternoon & was serviced immediately. No wait at all.

On December 30th 2023, there was a German cockroach crawling on our table while we packed our leftovers. When speaking with the owner Jose, he informed me that there was nothing he would do to make my disgusting dining experience right. I am highly dissappointed at the indifferent attitude and lack of concern shown to me by the owner and will not be going back!! Eat there at your own risk! Hard Pass!

Asked for 1 steak fajita, just one, they brought out this combo $16 worth that I don't eat mashed up beans, nor the bad tasting dry rice, 3 steak fajitas, I told the girl that's not what I ordered, she said no worries, we'll take it off, told me 3x they would take it off, if the waiter had told me I couldn't buy just one I woulda ordered something else, but I wasn't informed, then to top it all off, I went to pay and it was still on my bill and I told her the gal that brought me the ticket would take it off, so she went and asked her and she said she didn't tell me that, so I told go ahead and charge me but u can bet I won't be back, I don't deal with liars and theives! $16 for one fajita is a little crazy!! And...the lady beside me at the register wasn't happy, I don't know what they did or didn't do for her but she said from now on, I'll just go to Taco Bell

6-25-19 - Decided on a Mexican restaurant outing, but someplace different near Conyers. Googled several, and decided to try Cozumel. Was out later than we wanted, but before it closed. They were people eating in and outside. You seat yourself if you do go. We were quickly given chips and salsa, and our drink order taken. Kevin was our server, and took care of us. The prices were reasonable, and since it was my first time, I decided on a mixture of fish, steak, and shrimp tacos. Maybe next time I'll try the fajitas or a more traditional Mexican dish. My wife had one of the specials. There were several couples who came, ate, and left happy. Also people were sitting around and in the bar area. Ordered frozen strawberry daiquiris, which were on point, and hats off to the bartender. The food came out in a reasonable time. Mine came with a side of rice. Also, I was given a cart with cilantro, onions, and a green spicy and good salsa, to put on my tacos. We enjoyed our meal and drinks. If you go when you're done you pay at the register at the counter. If you're out that way give it a try.