Courtyard Lynchburg - Hotel in Lynchburg - 4640 Murray Pl, USA

The hotel staff was so very nice and a joy to chat with. The lobby and atmosphere were pleasant and inviting. The room was clean and comfortable. However, the bed was a bit firm, and the sheets were rough, obviously low quality. The corporate offices might want to seriously rethink cutting costs on the second most important part of choosing a hotel; number one being cleanliness, and number two being a good night's rest. Neither my husband nor I slept particularly well.

The location is great. The lobby was very nicely decorated and designed. There were ample seating and relaxing areas. The bistro is a quick and convenient option. I was disappointed in the cleanliness of the room. There was trash from the previous visitor left in the garbage as well as a tissue stuffed into the peep hole. The gym was great. There are so many options! Overall, it was a good experience.

Booked this hotel last minute and checked in late after driving for several hours. The front desk staff was warm and accommodating, the lobby was clean and beautiful, but the stay was underwhelming and not what I expect from Marriott. The first room assigned had clearly been slept in and unturned. The toilet also did not work. I went to the front desk and the staff was apologetic and offered a new room a few doors over. This room was much better, but also not to the cleanliness standards I expect from Marriott. Had it not been the middle of the night with toddlers, I probably would have elected to leave. I’ve included a few pictures of the second room with noticeable dust, dark mold, and fingerprints.

This hotel deserves more than 5 stars not only because it’s been the best stay I’ve had surrounding my other hotel experiences, but the people who work for this hotel & location are amazing! They have gone above & beyond with helping me with all of my questions & just the empathy that they have for others is a special gift to have. The company has truly hired some beautiful people to work for them helping spread more light on what going above & beyond customer services means they represent the company in so many ways. From the front desk, kitchen staff, ladies who clean the rooms, & night shift & day shift thank you from the bottom of my heart for making me feel at home & so welcoming truly made a big impact on me for my stay. Wish I could reach someone like the CEO to tell him this location & employees are the absolute best & they all deserve an award for customer service for going above & beyond for their guests!!! This customer service stands out because they have made a difference & huge impacted on my life just for being them & that goes a long way!!! This place is by far the cleanest hotel I’ve stayed at & smells so amazing as you first walk in even the rooms. Very at home feel with the balcony & fire places as well! Very well organized staff & hotel will stay here again & make sure I spread the word on how amazing my stay was!!

Highly recommend this hotel. The people are always very friendly and helpful and the rooms are always clean. For Tesla owners, there are 2 destination chargers and the speed is good.

Great hotel. 5 min from Liberty University. Spacious room and bathroom. Shower was equipped for elderly or disabled with special standing chair to put in. Everything clean and in working condition. Quite AC. Breakfast was included, tasty and freshly done. Courteous staff. Laundry machine on the floor for self service, indoor pool.

Stayed two weeks on business. First week it seems housekeeping only took out trash. Did not clean sink, did not clean bathroom, did not make up bed. This was also during NBA Conference Finals, and ESPN channels and others would not work in rooms. Second week housekeeping was better, but still no ESPN channels. So I missed Eastern Conference Finals.

Check reservations carefully if you go through Marriott Bonvoy website. There is NO mention of having to pay for parking.