Courtyard Jonesboro - Hotel in Jonesboro - 4811 E Johnson Ave, USA

Very nice and newer hotel. The room has plenty of space and the bathroom is big. Works well for our one night stay.

Although the room was clean and the beds were comfortable, the service was seriously lacking. The woman that checked us in was not at all welcoming. The bar was completely out of wine of any kind. There was no coffee available in the lobby. The fellows working in the bar mostly visited with each other, laughing and cutting up. We won’t stay there again.

My stay here both times were terrible. I came back the 2nd time because management asked me to give them a 2nd chance to make things right. My 1st stay I had to switch room twice because the first one had bugs, 2nd room smelled liked smoke. And for some odd reason the attendant was saying the rooms were being marked clean in the system but were in fact dirty. The 2nd time which was March 2024 After hours of driving, I tried to stay here yet again hoping things would be better and the Attendant Kim was so rude and being very discriminatory towards me while I was checking in, literally stopping and walking away several times while I was speaking inexcusable, then she purposely put me in the oldest, dirtiest room that probably needs the most work done to it in the hotel. On top of the pool and jacuzzi always out of order and the firepit shutting down at 9pm on Saturday night. I will never and I mean NEVER stay at any other Courtyard again no matter which state it is especially your employees treating their guests the way that lady Krystal or Kim (can’t remember her name) treated me. I’ve been a Bon Voy member for over 18 years and I’ll tell you, that was the most horrific evening in my life! DO NOT USE THIS HOTEL

Our stay here was great. Very clean and the staff was great!! Front desk clerk Crystal was very polite and professional during our check out.

Beautiful hotel, great location. The bistro and bar at this location are awesome, get the margarita flatbread and black cherry old fashioned!! Tell turbo Joey said hey !! Staff are as awesome as the property. Love this location!!!!

Positive: Location Negative: When we arrived we asked for a late checkout, which they told us "NO' immediately. Then when we bought breakfast, it took 90 minutes and we never got breakfast that cost around $70 for a family of 4. They did refund breakfast. Negative: ""

I booked my room early january for a 2 night stay, $196. I checked in the first night and the next morning I went to the notill farm conference . When the conference was over that day I could not get into my room. The front desk said I checked out. I told them I had been at the conference all day and hadn't checked out. Then they say I only booked a 1 night. I lost my clothes in the closet, never got them back. I did get my over night bag. I had to go buy a shirt for the 2nd day. I definitely would not recommend staying there.

Positive: It looked good from the outside, new, the room looked fresh and almost new and clean. Design of the room was good and allowed for a comfortable evening and night. The lobby and the layout h had a good atmospheric feel. I would stay there again. Negative: The check in went good. However, was not informed there was not a free breakfast offered so i went to the lobby in the morning expecting a breakfast offering and was made aware that i needed to order and pay for breakfast. It was rather expensive. Negative: ""