Courtyard Detroit Metro Airport Romulus - Hotel in Romulus - 30653 Flynn Dr, USA

I selected this hotel because it's close to the airport, has a shuttle, and my departing flight left around 5:30 am. The front desk staff was sweet, responsive, and very helpful. Also, I checked into my room using the Marriott Bonvoy app. I had questions and they were answered quickly via chat by a staff member of this hotel. The high points of this stay was the responsiveness of the front desk staff, proximity to the airport, shuttle, and it seemed safe to walk around at night while looking for places to eat. The bed was comfortable. The cons are that the bathroom wasn't clean when I checked in. There was a towel on the bathroom door left by a previous guest and hair on the shower. In the app, I requested for the room to get cleaned every day during my stay. The room was never cleaned. I even called the front desk to request more towels on the morning of day two and asked for my room to get cleaned. The front desk person said it would be and sent more towels up immediately. However, after leaving the room and coming back many hours later, it was still not clean. You can also hear the planes taking off. The rooms are far from sound proof.

Lovely staff and living up to the Marriott name.. a feat more challenging than you would expect. Nice room, nice bathroom, a little porch off of the room. Poor soundproofing and it’s literally a mile from the airport so if airplanes overhead scare you, get further away. I can’t take a whole star off for it though, the main problem was that I had an adjoining room on the top floor. You do have to ask for the shuttle sometimes, they should post publicly that it’s on a half hour loop. A little painful to watch other shuttles pass you by. I also feel they could afford a free breakfast, the cafe prices are a bit outrageous but the paid breakfast I tried was good.

Though we only stayed for one night, we had a pleasant stay at the Courtyard Marriott located by the airport. The service was great, the rooms were clean and cozy and it was a convenient place to rest our heads before heading out for an early flight the next morning.

Room was great (clean and plenty of towels). My room was on the first floor which had a walk-out patio door and patio with a chair. No issues with any of that, however it was odd there’s a common area not far from the patio where people hung out till late at night, so I’d hear them. Also when the planes took off, it felt like they were right above me so the drawback of the patio door was it must not be that well insulated as there was a lot of plane noise. I’d stay here again though…front desk lady was super friendly and no issues with the rooms, plus plenty of TV channels.

Nice clean hotel. Great showers. The manager of the hotel Tamera went the extra mile to make sure we were well taken care of. Would for recommend this hotel especially because of the convenience to the airport. They have a nice park and ride package.

Do not stay here if you’re expecting a frequent shuttle. The last two visits had me waiting at the airport for over an hour each time. Lesson learned. For the price, this should be better. I say this as a Gold Elite Marriott loyalist.

On behalf of STS Line Aircraft Maintenance Group, I would like to express our sincere appreciation for the wonderful experience we had at this hotel and the wonderful experienced and very knowledgeable staff Terry, Larissa, Brittany, and LaTonya that always greeted us with beautiful smiles and wonderful service. Every staff worker at this hotel would speak to you and greet you and make you feel warm and comfortable. We are truly grateful for your cooperation and all the services that you provided us. We look forward to seeing you again in future. An enjoyable and comfortable and very clean stay. Generally, the hotel was above expectation. Thank you guys!!!

Positive: Safe area. There were a lot of other hotels in the same area. No homeless or people living there full time. Negative: Thought I chose a place with free parking. Hotel did not have a pool or free morning coffee bar/ breakfast included. Doesn¿t look like house keeping keeps the decks clean as there was leaves and webs outside. Negative: ""