Courtyard by Marriott Springfield - Hotel in Springfield - 6710 Commerce St, USA

I stayed here for a week in late November. My wife joined me for the weekend. If the front parking lot is full, then there are parking spaces all around the hotel. The room was comfortable and most equipment worked well. No free breakfast. I would appreciate free hot drinks in the lobby. Some staff were attentive. A young Indian-American man at the front desk was very helpful! So was the lady working breakfast. But quite often, there was no-one at the front desk or bar. The woman working the bar in the evening was usually elsewhere. We often waited more than ten minutes for her to turn up, to take our order or to pay for food

The rooms were nice the stay was great. Its close to the Springfield mall. The restaurant looked nice but we didn't get a chance to eat there. The pool was nice. I had a billing issue but it was resolved through emails and phone calls and the issue was fixed promptly l. I wouldn't definitely stay here again with my family for New Year!!

When you first walk in to the rooms - it hits you that the furniture is not well positioned (the tv was to the right of the bed and the room was cramped) . There was constant problems with the remote for the TV and the heater/air conditioner only worked one way - either it was very cold or very hot. There was nothing in between. Also, although it was not with us, we were getting something from the bar when the person working there yelled at someone looking for a front desk clerk. Apparently there was only the bar tender who was working and checking people in at the same time, the tone and the way that he came across was beyond unacceptable. The lack of employees was very obvious with there only being to front desk clerks on Saturday night. Lastly, although the food was hot, I would rather have the spread that you see at other Courtyard by Marriott's. The very limited menu and lack of service at the bar (most of the time, not all of the time) were big issues for us.

I stayed here 3 nights. Mercedes checked me in with a smile and worked out some no-fault kinks in my reservation. Upon check out, I received great help from Avani. I had a king bed room with a lovely curved sofa and ottoman and a courtyard view. It was clean, spacious, and quiet - altogether pleasant. And the hotel is close to any shop you might need or want. I do agree with other reviewers that the $15/night parking fee is unique for a hotel that owns the lot. I've never encountered that before.

I was at this property several times, facilitating training for my company, and the entire staff is always helpful and friendly. LIAM is super friendly and always helpful, and so is the sales manager! She even surprised me with a box of fancy chocolates for Christmas and thanked me for our business! I will definitely continue to make this property our first choice for all meetings in the Virginia area! Sixt Rental Car 🚗

Rooms were decent but could be a little better, like in room microwaves and leaving an additional blanket and pillow in the closet would have been great especially since we had a sofa bed in our room. The tile and paint could use an upgrade in the bathroom but the lobby and the firepit outside are nice. The TV did have a lot of apps and a decent selection of channels. The 12 o' clock check-out is a bonus too.

I believe this is the perfect place to stop when driving up north or coming down south. It is just south of the DC bypass on 95. There's plenty of things to do in the area or sit in the lounge and relax. The bistro was the perfect place for me to relax after a long rainy drive. The front desk lady was warm and cheerful, which is what I needed after a traffic filled drive.

The price was very good. The rooms and lobby are first rate. They have a bar and have a small menu. There is not a buffet or free breakfast. It is only 20 minutes to DC.