Courtyard Burlington Williston - Hotel in Williston - 177 Hurricane Ln, USA

Front desk not friendly or knowledgeable. No greeting on check in for members. Hotel was just beautiful though. We loved our room. Housekeeping excellent. Location great

I stayed here Aug 5 - 9 for a work training. I had one of the best hotel stays I’ve ever had! First, upon my arrival, the desk associates were busy so I sat down to wait my turn. I was ready to refresh after several hours of driving! A man came to the front who turned out to be the hotel owner/manager? I can’t remember but what I do remember is he was so welcoming & friendly! I seriously felt like the red carpet was rolled out for me. That’s how nice I was treated. And I travel frequently for work & just try to keep to myself; I rarely experience this high level of service! But it doesn’t end there! I went to my room & a housekeeping associate was in the hall. She introduced herself as Kim & offered to help me with my luggage!! I’ve never had that happen before. EVER. I was so stunned by her genuine generosity to assist me! I don’t expect housekeeping to help with my luggage or anything like that but the gesture just meant so much, especially after a long drive. If I were still a manager in customer service, I would be trying to recruit this amazing, kind woman! That’s how incredible my experience was at this hotel. I tend to be picky, but fair - working with the public is hard work & when people go above, way above & beyond expectations, they deserve recognition. My room was exceptionally clean as was the entire hotel. The only thing I didn’t care for was there wasn’t a microwave in my room. It’s been years since this was the case for a hotel stay so I didn’t even think to check. I often use one for a neck wrap to help with chronic pain & Im sure had I asked, they would have helped to accommodate me. It was just for a few days & I didn’t want to bother anyone. If I were to come back to the area, this would be my first choice for a hotel!! Thank you so much for welcoming me and just being so friendly!

The beds are very comfortable, the room is clean and the staff are polite. I am giving two stars for no free breakfast buffet. The only option is an on site overpriced Starbucks. A key feature of Courtyards is the free breakfast. Writing more as a min. of 200 characters is required.

What a fantastic stay our family had this past weekend! The owner is the type of person that Marriott should be investing in.||Pros:|+ Completely renovated, from top to bottom. All of the pictures you see online are of the pre-renovation property. It is now brought up to par for what you would expect from a Courtyard.||+ Staff are exceptional. The owner was there on multiple days while we stayed, and he was beyond kind and helpful.||+ Quiet. One of the most important parts for a hotel stay is that it is quiet at night. This property had well-sealed doors and good wall insulation.||Cons:|- No EV charger on site. Not a deal breaker as there is a fast charger less than a mile away, but would have been convenient.||100% would return for a future stay.

Our stay was pretty good, considering the last-minute reservation. Big thanks to Tammy for always being so helpful and making us feel heard. She's really made our experience at this hotel so much better over the years!

This hotel is very nice and everyone is great with the exception of the General manager Alan. I hope you do not have any issues because is less than friendly. We booked through the bonvoy app an Executive King Suite which states it has a fridge, stovetop, silverware, pots and pans and cleaning supplies. After we checked in for our 5 night stay we realized the Executive Suite has only a microwave and mini fridge. Alan’s solution was we could check out and stay somewhere else. Customer service at Marriott told us we should not have checked to the room if we were not satisfied. I’m flabbergasted because where are you able to look at the room prior to check in? She dismissed our concerns so we sought out help with corporate:) the website has not been corrected so I’m just warning everyone if you book a suite at this hotel, do not trust the website! None of the suites have kitchenette’s! Only a mini fridge and microwave! And good luck with Alan!!!

I booked a one night stay so my wife and I could ski a couple of days at Bolton. I was a bit hesitant at staying here after reading the reviews but decided it was the best option in the area as the majority of hotels in the area received mixed reviews as well. As soon as I walked in the lobby I noticed how updated the hotel was. All employees were polite and helpful to speak with. ||||Our room was very clean and updated, we were located on the first floor with easy access to our vehicle and lobby. Noise was of no issue even though the hotel was busy with travelers and the highway was behind the hotel. Unlike some hotels in the area, this one is not located directly in line with the Burlington airport. ||||We did not use the pool or fitness center but what we could see of both areas, they looked clean and updated as well.||||Breakfast was not included with our stay but we decided it was easier to eat there, especially since it opened at 6:30. Total for a buffet style breakfast for two of us was $24. Although not an outstanding meal, it satisfied our hunger. Besides bagels, yogurt, and waffles, they offer cold cereal, oatmeal, fruit, scrambled eggs, home fries, bacon & sausage. And the coffee was very good as well. A lot better than the Keurig in the room.||||I’m not one to write reviews but felt this was necessary given all of the poor reviews of this place. Maybe it’s because their renovation work is pretty much complete but it’s a place I wouldn’t hesitate to stay in again when we travel to the area.

I highly recommend this hotel. We visited last weekend and as per the front desk staff ALL OF THE ROOMS and HALLWAYS HAVE BEEN REMODELED!! It smelled fresh and new!! The front desk staff were nice and efficient. There was a little store at the front desk. They also have a bar open at night and open for drinks in the morning. Rooms were very clean. The bathroom had a shower with a sliding glass door. The bed was comfortable. They kept the older style flat screen tvs which is fine by me. We had access to Netflix without having to use our own log in. The heater is the old style heaters hotels use that are on the wall. It was loud at times. I also don't mind this because it offers white noise. The hotel was quiet at night and we were there on a weekend. The room comes with a Keurig coffee maker with decaf and regular coffee pods and a mini fridge and microwave. The gym is small, but also has been remodeled and has NEW equipment. The breakfast is $10.95 and is your standard breakfast that is usually free at other Marriot chain hotels. The elevator was working! The hotel is close to many stores and restaurants. The parking lot was safe and well-lit. Don't believe the bad reviews.