Countryside Inn & Suites - Hotel in New Windsor - 310 Windsor Hwy, USA

Beside having a max cap of 3 weeks. House keeping wakes up you at 12:30 everyday. When you request not to have house keep they still come and wake you up. You'll have to speak to house keeping directly. House keep does not happen everyday. It's only when you call to request service or when you check out. Not while your still sleeping. This hotel was called the Econo Lodge, same owners, same problems, they don't listen and do what they want. They lossing money for bad business services. it's 95$ a night.

I DO NOT RECOMMEND STAYING AT THIS ROACH INVESTED MOTEL. I HAD THE WORST EXPERIENCE AND WAS DISGUSTED BY HOW MANY BUGS AND ROACHES WERE IN MY ROOM THAT I HAD TO COMPLAIN THE GENTLEMEN WHO WORKED THE NIGHT SHIFT WAS NICE ENOUGH TO SWITCH MY ROOM TO A BETTER ONE BUT I HAD TO STEP OUT AND TOLD HIM I'D BE BACK AND WOULD RECEIVE MY ROOM KEY UNFORTUNATELY I HAD ISSUES WASN'T ABLE TO MAKE IT UNTIL THE NEXT MORNING TOLD HIM MY SITUATION WAS JUST ASKING FOR EXTRA NIGHT SINCE I DIDN'T STAY HERE LAST NIGHT COMPLAINED ABOUT THE TV NOT WORKING THE BUGS AND NOT BEING ABLE TO GET AN EXTRA TOWEL. THE OWNER WAS SO RUDE AND SAID IT WASN'T HIS PROBLEM THAT I DIDN'T STAY HERE LAST NIGHT AND COULDN'T EVEN SYMPATHIZE THAT I JUST WASTED $95 ON SOMETHING I DIDN'T EVEN USE BUT HE HAD NO PROBLEM KEEPING MY MONEY. NEVER WILL STAY HERE AGAIN AND WE'LL TELL EVERYBODY TO STAY AWAY

My room was dirty the toilet still wasn't cleaned and the grime on the floor was nasty