Country Inn & Suites by Radisson, Saraland, AL - Hotel in Saraland - 1130 Joaneen Dr, USA

We needed a clean comfortable room for an overnight stay on our trip from Florida to Colorado. We also have a small support dog. This was a great stay. Clean, comfortable and fairly quiet. Plenty of parking for our truck and trailer. Friendly staff. Decent breakfast. We were in a room where the shower pressure wasn't great and the AC cycled along during the night but everything was great. Love finding these gems along the way.

Stayed with my family. The beds were comfortable, and the rooms were clean. Chlorine smell was a little strong, but that's to be expected this time of year. Breakfast was delicious and the staff was friendly. They are also pet friendly.

Positive: The Staff -polite and friendly Negative: The King Master Suite bed mattress was worn out -hard no spring. The mattress had a sink in the middle. The commode was backed up due to water drainage problem. The commode flush tab was crack. We were afraid to flush commode due to the crack on handle

Positive: The room was large and well suited for a comfortable stay. The staff was very friendly and accommodating. Negative: The back entrance was supposed to be ¿key-only¿ access but staff kept it propped open 100% of the time. The side parking lot - adjacent to propped open door - was used by many non-guests & locals which made it feel somewhat unsafe. Breakfast wasn¿t good. Negative: ""

Let me start by saying that this is one of my favorite hotels to stay in with family by far. The staff is friendly and the breakfast is top notch. One less meal that you have to purchase while being away from home is always great. This past weekend, my family experienced a power outage in our room while we were trying to get dressed for our day and get ready for checkout. The front desk tried to help but she was unable to get it back working. I know that this isn't her fault but it seriously threw us behind, causing a chain of events that resulted in us leaving one of our personal items in the room. I was told that because I booked through a third party, a partial refund may not be received if the company did not dispurse it. I understand that, so I tried to call this morning to see if there is anything that can be done and could not get an answer.

This is a nice hotel but half of the staff is rude and the other half was incompetent. Had to clean my own room and was treated like a burden because I had to reserve nights by the day (due to my contractor). And I'm supposing the free breakfast is only for the muddy boot workers that kept the place dirty and funky, because we got the look from workers that were sitting down eating. Needless to say me and my family will only return to piss off the staff.

Kudos to the overnight lady for making the coffee and giving cheerful morning greetings. Everyone was friendly and helpful. The breakfast offers hot foods (eggs, sausage or chicken patty depending on the day and potatoes), waffle station and bread. As others mentioned, the walls are super thin but otherwise the rooms are spacious and weep appointed.

No landscaping done on the outside. Workers partied all night just outside our window by the pool. Spa was boarded up. People in parking lot seemed to be drug dealers or up to no go. Shower was small. Just seemed run down and not maintained.