Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA - Hotel in Marina - 3280 Dunes Dr, USA

Location wise, it's close by the beach. Breakfast is free, and it's what you'd expect from a hotel. The people there were helpful and friendly. Those are the good qualities of this location. It was pretty run-down place. The shower head was clogged with calcium build-up, the toilet cover (not the seat) was broken, and there was no shampoo (we brought our own, thankfully), pool/jacuzzi looked like it hasn't been filled with water for some time. The pictures of the place make it look more appealing than what you are actually getting, so keep that in mind when looking for a place to stay. The last part is that there's no soundproofing and shallow walls, so you will hear the highway traffic and your neighbors having a good time.

We decided to give this hotel a try. Didn’t seem bad on the outside. The desk attendant was really nice. We got our room and we were happy with it at first. Although we did just toss our stuff in the room and head out to the beach for the day. When we got back later we started noticing that the room was actually gross. Boogers wiped on the wall, sheets were stained and looked dirty, a COCKROACH squished on the wall and left there. Disgusting! Then I noticed the sprinkler on the ceiling was taped off. Thought that was weird. Looked closer and saw mouse droppings trapped in there. The gaps under the doors are pretty big and you can hear everything. The bathroom just smelled moldy. I’m also pretty sure that my husband got sick from their “breakfast”. Got a few pictures. See for yourself. Save you and your family and just find a different hotel.

We used to stay here in Marina at this hotel or across the lot. for our anniversaries. Haven’t been here in a while,but decided to bring our granddaughters for a visit to be close to the beach. I booked for 2 nights.|We were given a top floor room which I requested to avoid noise above us. There isn’t an elevator, so it was a trek with our stuff. Upon entering, it smelled like cigarettes. The room did not appear clean, and I noticed only one small towel hanging. The door would not lock. So I went to the lobby and requested another room. He gave us the bottom floor. This room seemed ok at first. Although the halls were littered with garbage and spills all over. We were so tired,we just wanted to sleep. We unpacked.We started noticing problems. Only 1 towel. I went to lobby and requested more since I booked for 4 people. We got more towels , they looked liked old used ones and were all different. |The room was awful. If it hadn’t been so late I would have left. |The coffee carafe didn’t fit, there was garbage under desk, fridge smelled like urine, bathroom door didn’t close, sink leaked underneath , there was standing water, an electrical socket was exposed, cigarette stains on toilet seat, floor was filthy. The sockets or usb ports didn’t work, or the table lamp by the bed. Since the girls were asleep, I just got online and booked another hotel for the next night. |The people above us had kids running the hall, and then they were jumping off the beds etc. The 2 women next door sat outside our room talking until 2am and smoking. Someone had a dog that barked for a couple hours. Then the adjoining room family sounded like they were jumping and running 1/2 the night. They must have showered 15 times or letting people in to shower.I’ve never seen so many people come and go. The parking lot had people walking around at all hours.|The blinds seemed seethrough. I went outside and sure enough we were like in a fish bowl! We took our girls blankets and hung them over the window. |We both only got a couple hours sleep. None of us wanted to use the shower.|My husband went to get something for us to nibble on at their breakfast. There were no plates|Left( this was at 7:45am.) There were only waffles and a couple apples & hardboiled eggs, some yogurt . The eggs were bad, tasted sour. |We packed up and I walked to the lobby. The guy was really nice. I asked for a refund after I explained the issues. He just apologized and issued a refund. |I have never been in a hotel room with so many problems. This hotel needs an overhaul, and a health and safety inspection!

Stay someplace else, literally ANYPLACE else. This place was BAD! I had a multiple night stay booked at this location but left after the first night. There are numerous "guest" who walk from their hotel room to the parking lot to constantly scan the dumpster for anything new. If they don't find what they're looking for they'll start looking in the window of the vehicles in the parking lot!! One guy even looked in the back of someones truck and started to rumage through it, I knew it wasn't his because the real owner came down after a few minutes and drove off. There was a bunch of people drinking and smoking weed in the forecourt area scoping out any new guest that walked to their rooms, didnt feel safe at all. One particular room had multiple people pull up and leave after about 5 min - clearly doing drug deals. This was all in front of me while I was sitting in my work truck. The room itself was horrible too. Everything was moist, I'm not sure if it was because poor ventilation or just a very old and busted AC. That led to some strange smells. The sheets on the bed were stained and ripped. I did take the sheets off and didn't see any bed bugs. I had 2 towels for a 4 day stay that had grease like stains on it. No face or body towels. THEY ALSO WOULDN'T GIVE ME ANY TOWELS, they said they "ran out". The smoke detector was ripped off the ceiling. The shower rod was barley hanging on so the ends of the curtain would open. There was a leak under my sink that would start pouring on the floor if I used it too long. The toiletries were all OPENED and USED, there was a security seal on all of them that had been torn and you could clearly see it was used. The hardwood floor was covered in stains that were sticky if you walked on them. Now the positives: It was next to a beach. The end.

so i am normally not the type of person to complain but this hotel PLEASE STAY AWAY!!! |so upon checking in, nobody was at the front desk. their was like three people waiting come to find out THE FRONT DESK PERSON WAS TAKING A SHOWER very unprofessional. so i had two rooms for one night and the first room was better than mine and my husbands room. so i go back to the front and someone is already complaining about there rooms. As a front desk agent i get it not to be screamed at, but there rooms are definitely not as clean, the rooms are completely out of date, there was flies flying buy our room door, and their was only one small towel. so i had asked to switch rooms to the front of the building. the room in the front was way better, i mean the water did suck when you tried to take a shower but definitely decent then the one that my husband and i had the first room. The second room had my kids and my mother, their room was okay still not that clean i had switched there room up front as well, cause there was a dog next door barking, the door on the outside lock wasn't secured that well. so they ended up moving up front too. made me feel safe that they were up front. overall i liked how it is minutes away from the beach. but i feel like the rooms in the back of the hotel was the bad part of the hotel then the rooms on the ocean side. and the workers were obviously unprofessional and that hotel is completely OUTDATED and definitely needs NEW MANGEMENT and NEW STAFF!!!!||as a front desk person this hotel was just a bad place to stay and i will not be staying their again at all!!!!!

Positive: Location Negative: First off the cleaniliness is a issue there wasn?t even basic cleaning. i did one sweep of the floor and brought up loads of long black hair and even more black dirt. there were no towels provided in the room and would recommend to stay elsewhere .

Worst experience ever a cheap motel is way better than this. No towels, no soap, tv broken, bed sheets and the bed smelled like urine. Area around had a strong smell of weed. Checking out in the morning the office was closed not even a drop box available. I wish I had read the reviews before booking my stay🥹. The location of place is great but the worst for being a Country Inn.

Upon entering there was no one at the desk. Each time I went in I had to wait until someone noticed me to be helped. Going up to the room I noticed there were tons of flies around the property. The inside of the room smelled of cigarettes & it did not look like the photos. The floors, lampshades, desk chair, headboard, walls & bathroom were all dirty. I found hair & small bugs in the bathroom. The walls were thin & damaged. You could hear neighboring rooms moving around & getting busy at night. You couldn’t pay me to stay here again.