Cosmo Repair - Phone repair service in Pasadena - 300 E Colorado Blvd #153, USA

Very helpful service yesterday! Solved the issue with my Apple phone and gave me some good information. Will definitely return.

This lady did FAR better than the Apple store. She promptly diagnosed the problem with my iPhone 6S as a bad battery, after the Apple store had told me it was a software issue. She then replaced the battery very quickly and for a very reasonable price. She was able to do this without having to replace the glass screen, whereas the Apple store had told me that, because my screen has a slight crack in it, it was impossible to change the battery without also replacing the screen (which would have cost much more $$$).

Had problem unable to turn phone on. If I plugged in the phone it would work. I went to Cosmo and the technician was helping two other customers. Said if I could wait she'd take a look at it. Right away she saw the problem. I had had the glass replaced and the person who did it had not put a piece back in to covered the on/off button ribbon. She opened the case, electoral tape over it and wow it worked. One of the other customers needed a fix about wireless charging that would take several hours and he was going on vacation the next morning. She offered to have the technician working on it come back at midnight so the guy could get his phone. He decided to stay with cable charging until his return. Do you know any other store who would do that? Differently 5 stars!!!

Jessica was amazing. My phone screen was frozen and I couldn’t turn it off to reboot. In just an hour Jessica fixed it and even put a new screen protector on with no extra charge. It looks brand new! Thanks Jessica!

I requested a quote for a repair on an old iPhone 8 and received a prompt response via email. This was greatly appreciated because most of the other responses on Yelp were so high or required that I visit the location to get a quote hard pass. The staff is knowledgeable and work very quickly. Jessica was able to diagnose the problem and she was able to find that it was not actually the battery but a Lcd issue. Jessica came up with a solution: repair was simple was out in 20 minutes and she even validated my parking. I don't break phones often, but I know exactly where I'm going if I need repairs of ANY kind. Thanks Cosmo

After dealing with a simple battery replacement on a 4 year old phone for 2 years at 4 other places, Cosmo did the job I needed in 15 minutes! Very efficient, cost effective, and job well done!!! Thank you Cosmo! I highly recommend going to Cosmo first and save time and effort.

Over the weekend I unfortunately dropped my cell phone face first, where it encountered a rock, leaving a deep chip and nasty-looking multidirectional splinter. I brought it here, having been quoted a price of $100+ to replace the phone screen. The young gentleman took my phone, examined it, and then told me it appeared that it was just my screen protector that was damaged, not the phone itself. He was right. 10 minutes later, he had installed a new screen protector, costing me barely $15. This worker could've just installed a new screen protector and made a few extra bucks off me, and I would never have known otherwise. But he didn't. Small businesses have had it especially tough this past 1+ year during the pandemic. Honest businesses like this one deserve recognition. Kudos.

Replaced my screen in 10 minutes. Very reasonable and prompt!