Computer Transition Services - Computer support and services in Lubbock - 3223 S Loop 289 #556, USA

CTSI has excellent service. They always make us feel like any IT issue is of high priority. Although we experience downtime infrequently, their response times for technical assistance are quick, making it minimal and painless.

We are a long standing client of CTSI. They have helped us manage all of our IT needs with service, support, new product solutions, and server management. What sets them apart is their willingness to find solutions and products that work for you, not just trying to make you fit their service. Everyone talks about friendly service and professionalism but CTSI has shown that they add integrity to that by standing behind what they say, offering solutions and then customizing them to our needs. Probably the “One Thing” that really sets CTSI apart from other IT solutions was that when we called needing help, they come and come quickly! They really understand the importance of making sure your business does not have “Down Time!”

Our district has a great partnership with CTSI. They are quick to respond to tickets and always communicate well during outages. For our day to day operations, they oversee our core and ensure it's all running smoothly. I am grateful we can rely on them to help us manage and monitor the technology we use everyday.

We have trusted CTSI with our managed services, disaster recovery, and general IT situation for over a decade and throughout that time they have been nothing but responsive, resourceful, and reasonably priced. I feel comfortable saying that our business could not function nearly as efficiently or effectively without their expertise.

We have used CTSI for almost ten years. When we have any technical problems, I call CTSI and a technician promptly calls me to get us up and running. If our problem can't be fixed remotely, CTSI comes to town to fix our issues. Our last two new workstations were set up by CTSI. I feel so comfortable with our system knowing we have CTSI for support.

Julie and the whole team at CTSI are great to work with! We are very satisfied with the Managed Services they provide for our company. They are just downright "friendly" people and know their business. We are proud they are part of our IT team here at Manor Park in Midland, Texas.

CTSI are all very friendly, supportive, professional, and listen to our concerns as their clients. They follow up to ensure issues are resolved in a timely and professional manner.

CTSI has been around for a long time. Longevity in the industry directly correlates to the success that they've had staying on top of technology changes and shifts while keeping their customers satisfied. I cannot think of another one of their competitors who parallels their honesty, integrity, and ability. Their attention to detail, and courtesy when the inevitable happens, is something that sets them apart. They are very sincerely the best in the business. Our company has entrusted them since their infancy. You should too!