Computer Team Inc - Computer repair service in Bettendorf - 1049 State St, USA

We have been using Computer Team for all our tech needs at our dental office, and they have consistently gone above and beyond to ensure everything runs smoothly. A special shoutout to Kyle, who has been exceptional! Kyle's expertise, promptness, and friendly demeanor make any tech issue feel like a breeze. He always takes the time to explain things clearly and ensures we are back up and running quickly. Thank you, Computer Team, and especially Kyle, for your outstanding service! Highly recommended!

I'm hesitant to write a bad review on a company as I always try to give them the opportunity to make it right before doing so. After a week and a half of leaving multiple messages for the owner, who is in the office, but "on the other line" each time I call, my patience have run out. I have had two experiences with Computer Team, the first being a quick and easy fix done remotely, but unfortunately the second one was not as quick or easy. I have a hard time understanding how a company with such poor customer service is still in business. As a non-for-profit and this being our main operating computer, we were never made a priority and many times had to followup with them because they never called when they said they would. Once I picked up and paid for the computer I got it back to our office and set up. There were a few programs that we had agreed to reinstall on our end, but we learned that they had not reinstalled Microsoft Office for us so I was unable to use Word, Excel, Outlook, etc. At this point I was sure they'd make us priority especially since our computer had been down for about two weeks now and we had already paid for the repair service--that was not the case. Our last call to them wasn't even returned for over 24hrs and during that wait time the computer starting showing signs of the initial problem that made us take it to them in the first place. We ended up having to take it to another repair shop who had it back to us in less than a day with everything repaired and Microsoft Office reinstalled. This was a refreshing change and more along the lines of how service should be. I have requested a refund for the labor part of our bill from Computer Team and am still awaiting a return call from the owner. I highly suggest choosing a different computer repair shop for your computer problems.

We've used them for years for our small business IT Service provider, and they've earned 5 stars from us. Every computer system is eventually going to have issues, but they've minimized our issues and respond fast when needed. Most importantly, they've been honest and realistic with us, providing a system that is most cost-effective for our needs without upselling us a bunch of unnecessary bells and whistles disguised with a bunch of tech jargon

Every office or home computer geek needs some help some time. Good local company when you need some computer tech assistance.

They are my IT solutions for work and data backups.

They are by far the best in the Qc's

Rude and unprofessional. Go somewhere else.

Honest and reliable company.