Computer Doc NC - Computer support and services in Indian Trail - 3800 Old Monroe Rd, USA

Recently, my employer hired computer Doc NC to help secure his business. I have been struggling with my computer being slow and non responsive for years. We tried different things, but nothing seemed to work. I honestly was at my wits end. I couldn't get anything done as my work would pile up and I'd become very overwhelmed. After explaining my issues to Luis (Thank you Luis!) and Jon, Jon came up with the perfect solution to make my computer run perfectly. I cannot describe the difference this has made for me not just at work, but in general. I feel like a new person! I have had the BEST EXPERIENCE with Computer Doc's Great staff, and I would like to thank Jon for not only his expertise, but also for his patience and kindness. Thank you for listening to me , and for being so validating, it makes such a difference! You're The Best!!!

Needed a battery replacement under supervision and Jon and his team were fabulous. Highly recommend. They also offer small business IT support.

HIGHLY RECOMMEND!!! Actually this review is overdue because the first time my laptop was hit with a bad virus but John came to the RESCUE! He really did save me from losing YEARS of valuable documents and for that I will be forever grateful!!! This visit was more proactive where my husband purchased me a new laptop and John was able to ensure everything was transferred over successfully. He did just that and exceeded my expectations on the turn around time! I love how pleasant and most of all professional he is, but you can tell he genuinely cares about customer relationships and I really appreciate that...signed, a forever customer!:)

They now have someone answering the phone who is horrible and unhelpful. Also, they don't do home visits anymore. Also, I need a new battery for one of my laptops and she said they do it but bring a new one. I asked where do I get one and she said from an online vendor. I asked her for the name and she said it's confidential and do my own research. They should get a zero.

Jon was the best. I was having so much trouble with my computer. It was so slow with so many pop ups. I hated going on it.. I was ready to throw it against a wall.. I'm also new to Windows 10 and hated it. He explained it to me and made it seem so easy. Got my computer back today and I am enjoying it so much. Thank you Jon your the best.

Had a virus on my old windows 7 computer, took it in and he fixed it. Took a little longer that he thought... based on my conversation with him and his demeanor....it was apparently a very nasty virus. I could see that he couldn't wait to see it go out the door....but he really wanted to be sure that I was happy with it and that it worked. It is 2 weeks later now and it still works fine. I thought it was a little expensive at $150.00 for the job....but he clearly sweated over it and it works great now. I would recommend this business and return in the future.

I have used Computer Doc for 14 years. Kevin and his staff are professional, friendly, prompt, trustworthy and can fix anything! He has not only fixed computers for me but he has personally built many over the years. A life saver.....I can't say enough good things about this business!

Kevin has been our go to guy for anything computer related for over 15 years. He has always been professional, courteous, honest and ethical. We are at a point that we have Kevin build all of our desk tops and, although not the cheapest, we feel the value for money spent is the best option. We have no need to go elsewhere and have no reason to even consider other options.