Complete Technology Solutions - Computer support and services in Sparta - 154 W Broadway St, USA

Our company has used CTS for a long time. They have done a fantastic job managing our voice and data networks. Support is prompt and they are very well aligned to include their vendors if necessary during support calls. Highly recommend.

These guys have a great VoIP product and support to go with it. They also offer great MIT services that can't be found anywhere else in this area (Southern Illinois).

We have worked with CTS for 27+ years, with them originally managing our phone system. Over the years, we have added several other managed services due to their exceptional customer service, great products, and they helped us lower our costs. Their staff is honest, knowledgeable, professional, and always quick to respond (even after hours). They never try to sell us services or products that we do not need. I often receive feed back from 3rd party vendors on how great the CTS staff was to work with. One of the best benefits to us has been their low employee turnover. We previously had problems with a few other companies high employee turnover rate resulting in inaccurate or longer resolution times.

As a manufacturing company, reliable equipment is very important in the day in and day out operations. I don't have enough good things to say about CTS overall and Debbie (our account rep - she's the BEST!) ... and of course the techs are always professional. We currently have phone system (CTS Complete) with very minimal issues over the years and IF there are any issues, which is rare, I contact Debbie and I hear from her, usually within 5-10 min... if not sooner! The best service I've ever experienced!

I partnered with CTS several years ago to provide my small business with VOIP telephone solutions, and I couldn't be more pleased with their client service. The entire support team are all VERY knowledgeable and take the time to follow up quickly to make sure any challenges or issues that can inevitably arise with technology are quickly resolved. There are a number of providers out there, but having the service and support I can count on is super important for a component that is so critical to my business.

Our company has been working with CTS for nearly 5 years, starting with a campus wide security camera system. We have since added a managed VoIP system that has enhanced our capabilities and reduced our monthly phone expenses by 70%. CTS is incredibly responsive to any issues we have had, and their customer support is top notch. The installation technicians who have installed and setup our various systems have been equally great to work with. They are fast, professional, courteous, and very accommodating to ensure minimal disruptions of day to day activities. I give the highest recommendation to CTS as a provider of any and all IT services, as their work is second to none.

We have been with CTS for 8+ years. We recently updated our phone system and couldn’t be happier with the service provided. Their prompt attention to customer needs is outstanding. We look forward to our continued partnership with this great company.

We love CTS! We rarely have any issues, but if we do run into an issue, they are quick to respond and resolve. Even through the pandemic, Debbie has stayed in close contact to make sure things were running smoothly for us. Highly recommend this company.