Comfort Suites North Mobile - Hotel in Saraland - 1200 Shelton Beach Rd, USA

The staff was very professional and kind. We felt like we were family. Our grandson left his silver necklace there - we had not yet realized that we left it - and they called to tell us they had it at the front desk. We were able to pick it up on our way back from our vacation. When we returned Ms. Diana was happy that we made it back and while we waited to meet family, made a fresh pot of coffee! We enjoyed her company!! We definitely recommend this hotel!!

Comfortable bed and pillows. Nice size suite. Coffee maker in room. Room felt mich bigger die to higher ceilings compared to most. Could be just the room we stayed it, bit noisier hotel. Could hear TV and music coming from other rooms, but guests were polite and quieted down before it was too late. Complementary breakfast was decent. Nothing to brag about. Everything was clean and orderly. Only thing in room that wasn't great was the bathroom outlets were loose. Curling iron and blow dryer wouldn't work unless you held plug into outlet.

Noise Noise Noise ! The road noise was HORRIBLE! This was super loud. I’m a heavy sleeper and even with EarPods the noise was bad. In addition to that, someone booked a room for a birthday party (which isn’t allowed per the front desk) and the kids were allowed to run up and down the halls and elevators making noise and disturbing guests. We were offered a different room but it was next to the party room so we declined. Terrible idea! We were not able to sleep thanks to all the noise and disturbances. I complained to the front desk. The next morning we checked out and was asked “how was your stay” and I was very honest. They said they can’t control noise but we were put on the noisy side of the hotel even though it wasn’t full. I asked why wouldn’t they use better rooms until they had no choice and they said “because it’s faster to just check people in by what ever comes up first”. So they knew this would be a problem but didn’t care. The absolute worst Choice Hotel I have stayed at in many years. I’m thankful we only booked one night. We won’t stay here again and I don’t recommend it.

I chose this hotel, because I had stayed in another hotel in Mobile previously and had not enjoyed the experience much. This hotel was such a great choice! The hotel was clean and updated. Our room was roomy, comfortable, and updated. I rarely take a bath in a hotel room, but this tub was literally so new and so clean that I allowed myself that luxury. Wonderful room! I would stay here again in a heartbeat!

I cannot say enough wonderful things about this place. The staff is ALWAYS CLEANING. This place is the cleanest hotel I have ever stayed at. We checked in at 11pm and when we were bringing our bags back in, the guy at the front desk was immediately wiping down the counter, credit card reader, and everything we touched. At check in he immediately offered extra sheets and pillows for the pull out couch, also. When we entered the hallway on the 3rd floor, it smelled amazing. We got to our room, and were happy to see that it was really spacious and clean. The bathroom was spotless and fully stocked with big bath sheets, face towels, etc. Although we didn't swim, the pool looked clean as can be as well. The breakfast attendant the next morning did a phenomenal job at keeping all the food fully stocked and everything clean. They served biscuits, breakfast sausage, eggs, cereal, assorted baked goods(muffins and the like), etc. The typical things you expect for a good hotel breakfast. The staff and the guests were all so friendly, chit chatting with each other over breakfast. We were greeted every time we walked in the door, and told goodbye every time we left. We won't stay at any other hotel in the area from this point forward. If I could give this hotel 100 star rating, I would. They deserve the award they display behind the front desk! Oh! And there are outlets to charge devices literally all over the room. Plenty of plug in spots.

Kinda tricky to get to it especially at night. But it looks brand new, everything was CLEAN, Staff was friendly and helpful! I am switching to this hotel when I travel to Saraland now!

We stopped on our way back from a trip. It has been a great decision on both occasions. Great service, comfortable room, and very nice location. This will be our regular hotel from now on.

The staff was very friendly and outgoing! The room could definitely have been vacuumed better, but the friendliness/helpfulness of the staff made up for the slight issues since we were passing through on our way to the beach.